AI-Driven Monetization Strategy Lead

SmartRecruiters, Inc.; San Diego (CA); Hybrid; USD 166,000 - 290,000; Full time

Benefits offered by this job

Health plans

401(k) Plan with company match

Employee stock purchase plan (ESPP)

Family leave programs

Job summary

ServiceNow is seeking a Monetization Strategy Director to advise on pricing and packaging strategies across its CRM and Industry Workflow product lines. You will work with product, GTM, and operations teams to align monetization with the company's strategic roadmap and prepare robust pricing proposals for executive reviews.

The role requires extensive experience in pricing, packaging, and AI integration in software environments, with a focus on delivering measurable revenue impact.

Qualifications

• Experience developing and executing product pricing and packaging strategy initiatives for software businesses.
• Ability to integrate AI into work processes, decision-making, or problem-solving.
• Strong communication and presentation skills for senior executives.

Responsibilities

• Determine monetization strategies across ServiceNow’s product portfolio.
• Drive pricing and packaging strategies across Business Units.
• Work cross-functionally to align monetization with strategic roadmap.
• Prepare pricing proposals for the Pricing Committee reviews.
• Provide monetization inputs into 3-year BU plans.
• Drive pricing analytics from data and market analyses.
• Lead customer/market studies on feature value, packaging, and pricing.
• Transform insights into actionable recommendations for stakeholders.

Skills

Pricing strategy

AI in workflows

Cross-functional collaboration

Executive communication

Job description

ServiceNow is seeking a Monetization Strategy Director to advise on pricing and packaging strategies across its CRM and Industry Workflow product lines. You will work with product, GTM, and operations teams to align monetization with the company's strategic roadmap and prepare robust pricing proposals for executive reviews.

The role requires extensive experience in pricing, packaging, and AI integration in software environments, with a focus on delivering measurable revenue impact.