Monetization Strategy Manager

Servicenow; Santa Clara (CA); Hybrid; USD 127,000 - 222,000; Full time

Benefits offered by this job

Health plans

401(k) with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow is seeking a Monetization Strategy Manager to develop and execute pricing and packaging strategies for the Customer and Industry Workflow units. You will collaborate with pricing, product, sales, and finance to drive monetization initiatives that enable growth and profitability.

The role emphasizes AI integration in pricing, data-driven decision making, and cross-functional partnerships to align with the corporate pricing roadmap.

Qualifications

• Experience in leveraging AI in work processes and problem-solving.
• 3+ years in enterprise technology with pricing and packaging for software businesses.
• Strong knowledge of pricing frameworks and monetization strategies.
• Proficient in competitive price research and synthesizing large data sets with Excel and BI tools.
• Ability to think independently and influence outcomes with minimal supervision.
• Effective communicator, able to secure buy-in from executives on monetization.
• Bachelor or Master in business, statistics, economics, or related quantitative discipline (MBA a plus).

Responsibilities

• Work with pricing and product leaders to develop and implement monetization strategies for ServiceNow’s product portfolio.
• Translate pricing strategy into executable plans, partnering cross-functionally with GTM and stakeholders.
• Define, track, and measure pricing KPIs to drive insights on packaging and pricing performance.
• Identify new business and growth opportunities, including new pricing models and GTM approaches.
• Support BU alignment on Pricing changes and Pricing Committee reviews.
• Assist in market sizing, market/competitor research, enablement, and root cause analyses to inform growth.

Skills

AI in workflows

Pricing & packaging

Enterprise software pricing

Excel / BI tools

Strategic thinking

Executive communication

Business degree

Education

Bachelor's or Master in business/economics/quantitative

MBA (plus)

Tools

Excel

BI tools

Job description

ServiceNow is seeking a Monetization Strategy Manager to develop and execute pricing and packaging strategies for the Customer and Industry Workflow units. You will collaborate with pricing, product, sales, and finance to drive monetization initiatives that enable growth and profitability.

The role emphasizes AI integration in pricing, data-driven decision making, and cross-functional partnerships to align with the corporate pricing roadmap.