AI-Driven Migration Delivery Lead

Salesforce; Burlington (MA); On-site; USD 120,000 - 190,000; Full time

Job summary

Salesforce is seeking Deployment Strategists to lead high-stakes customer migrations and platform modernizations, owning end-to-end delivery across discovery, strategy, and execution. You will coordinate cross-functional teams, drive governance, and engage executive stakeholders to realize rapid business value.

This role blends program management, engagement leadership, and business analysis within an AI-native delivery framework, requiring travel up to 25% and deep enterprise SaaS experience.

Qualifications

• 8+ years leading enterprise customer delivery or TPM for enterprise SaaS transitions.
• Proven track record owning enterprise engagement scopes and managing cross-functional delivery teams with milestone discipline.
• Strong governance, scope management, business process analysis, and executive stakeholder management.
• Experience orchestrating delivery with Professional Services teams, SIs, and external customer teams.
• Broad understanding of enterprise cloud platforms across Marketing, Revenue/CPQ, Analytics, or Data Cloud ecosystems.
• Experience using AI productivity tools (Claude, Cursor, Copilot) to accelerate program analysis and documentation.
• Willingness to travel up to 25% to customer sites.
• Degree or equivalent relevant experience required.

Responsibilities

• Own end-to-end engagement success as the single point of accountability across the full lifecycle (Discovery → Migration Strategy → Execution Oversight → Value Realization & Handoff).
• Establish engagement governance, track critical-path milestones, manage scope, and resolve delivery risks.
• Direct day-to-day rhythm of cross-functional teams, keeping them unblocked and aligned on scope and dates.
• Serve as primary trusted contact for VP- and C-suite stakeholders, translating migration workstreams into business outcomes.
• Lead steering committee reviews and help customers navigate organizational change.
• Lead discovery workshops and Jobs-to-be-Done reviews, map requirements to standardized target platform patterns.
• Use AI tools to synthesize legacy docs, extract business logic, and accelerate delivery workflows.
• Assess readiness, define change enablement paths, and lead post-migration handoffs.

Skills

Enterprise delivery

Program management

Executive stakeholder mgmt

AI productivity tools

Education

Degree or equivalent

Tools

Claude

Cursor

Copilot

Job description

Salesforce is seeking Deployment Strategists to lead high-stakes customer migrations and platform modernizations, owning end-to-end delivery across discovery, strategy, and execution. You will coordinate cross-functional teams, drive governance, and engage executive stakeholders to realize rapid business value.

This role blends program management, engagement leadership, and business analysis within an AI-native delivery framework, requiring travel up to 25% and deep enterprise SaaS experience.