AI-Driven Migration Delivery Lead

salesforce.com, inc.; New Jersey; Hybrid; USD 180,000 - 298,000; Full time

Benefits offered by this job

Time off programs

Medical, dental, vision

Mental health support

Paid parental leave

Life and disability insurance

401(k)

Employee stock purchase program

Job summary

Salesforce is hiring Deployment Strategists to serve as the operational backbone for high-stakes migrations and platform modernizations. You will own end-to-end delivery lifecycle, lead cross-functional teams, and translate business goals into actionable project outcomes.

In this AI-enabled delivery role, you’ll partner with Professional Services, SI partners, and product teams, applying governance, discovery workshops, and change enablement to realize rapid value for enterprise customers.

Qualifications

• 8+ years leading enterprise delivery, TPM, engagement management, or mgmt consulting for enterprise SaaS transitions.
• Proven track record owning enterprise engagement scopes and cross-functional delivery teams.
• Strong governance, scope management, business process analysis, and executive stakeholder management.
• Experience with Professional Services, SI partners, and external customer teams.
• Broad understanding of enterprise cloud platforms (Marketing, Revenue/CPQ, Analytics, Data Cloud).
• Experience using AI productivity tools (Claude, Cursor, Copilot) to accelerate analysis and documentation.
• Willingness to travel up to 25% to customer sites as needed.
• Degree or equivalent relevant experience required.

Responsibilities

• Own engagement success end-to-end as the single point of accountability across the full lifecycle: Discovery Migration Strategy Execution Oversight Value Realization & Handoff
• Establish engagement governance, track critical-path milestones, manage scope, and proactively resolve delivery risks
• Direct the day-to-day rhythm of cross-functional teams, including internal Migration Leads, Professional Services consultants, and SI Partners
• Serve as the primary trusted contact for VP- and C-suite customer stakeholders, translating complex migration workstreams into clear business outcomes
• Lead steering committee reviews and help customers navigate organizational change
• Personally lead discovery workshops and "Jobs-to-be-Done" reviews, auditing legacy business processes and mapping requirements to standardized target platform patterns
• Use AI tools to synthesize legacy documentation, extract business logic, auto-generate project assets, and accelerate delivery workflows
• Assess customer organizational readiness, define change enablement paths, and lead operational handoffs post-migration to support lasting adoption

Skills

Enterprise delivery

TPM

Engagement management

Cross-functional teams

Executive stakeholder management

AI productivity tools

Travel willingness

Degree or equivalent experience

Education

Bachelor's degree or equivalent

Tools

Claude

Cursor

Copilot

Job description

Salesforce is hiring Deployment Strategists to serve as the operational backbone for high-stakes migrations and platform modernizations. You will own end-to-end delivery lifecycle, lead cross-functional teams, and translate business goals into actionable project outcomes.

In this AI-enabled delivery role, you’ll partner with Professional Services, SI partners, and product teams, applying governance, discovery workshops, and change enablement to realize rapid value for enterprise customers.