AI-Driven Enterprise Migration Delivery Lead

Salesforce; Los Angeles (CA); On-site; USD 150,000 - 273,000; Full time

Job summary

Salesforce is seeking Deployment Strategists to own end-to-end delivery of high-stakes migrations and platform modernizations within an AI-native delivery framework.

You will lead cross-functional teams, govern scope and milestones, and translate complex workstreams into clear business outcomes, while partnering with executive stakeholders and ensuring value realization. Occasional travel up to 25% may be required.

Qualifications

• 8+ years leading enterprise customer delivery, TPM, engagement management, or management consulting for enterprise SaaS transitions
• Proven track record owning enterprise engagement scopes, managing cross-functional delivery teams, and running tight, time-bound client engagements with milestone discipline
• Strong governance, scope management, business process analysis, and executive stakeholder management
• Experience orchestrating delivery with Professional Services teams, System Integrators (SIs), and external customer teams
• Broad understanding of enterprise cloud platforms across Marketing, Revenue/CPQ, Analytics, or Data Cloud ecosystems (MC Next, Revenue Cloud, Tableau, Data Cloud)
• Experience using AI productivity tools (Claude, Cursor, Copilot) to accelerate program analysis, documentation, and operational efficiency
• Willingness to travel up to 25% to customer sites
• Degree or equivalent relevant experience required.

Responsibilities

• Own engagement success end-to-end as the single point of accountability across the full lifecycle: Discovery → Migration Strategy → Execution Oversight → Value Realization & Handoff
• Establish engagement governance, track critical-path milestones, manage scope, and proactively resolve delivery risks
• Direct the day-to-day rhythm of cross-functional teams, including internal Migration Leads, Professional Services consultants, and SI Partners — keeping them unblocked and aligned on scope and delivery dates
• Serve as the primary trusted contact for VP- and C-suite customer stakeholders, translating complex migration workstreams into clear business outcomes
• Lead steering committee reviews and help customers navigate organizational change
• Personally lead discovery workshops and "Jobs-to-be-Done" reviews, auditing legacy business processes and mapping requirements to standardized target platform patterns
• Use AI tools (Claude, Cursor, Copilot) to synthesize legacy documentation, extract business logic, auto-generate project assets, and accelerate delivery workflows
• Assess customer organizational readiness, define change enablement paths, and lead operational handoffs post-migration to support lasting adoption

Skills

Engagement management

Program governance

Stakeholder management

Delivery leadership

AI tools usage

Education

Degree or equivalent

Tools

AI productivity tools (Claude, Cursor, Copilot)

Job description

Salesforce is seeking Deployment Strategists to own end-to-end delivery of high-stakes migrations and platform modernizations within an AI-native delivery framework.

You will lead cross-functional teams, govern scope and milestones, and translate complex workstreams into clear business outcomes, while partnering with executive stakeholders and ensuring value realization. Occasional travel up to 25% may be required.