AI-Driven Key Account Specialist (Pharma Territory)

Syneos Health Commercial Solutions; New York (NY); On-site; USD 120,000 - 130,000; Full time

Benefits offered by this job

Health benefits

401k match

Paid time off

Sick time

Job summary

Syneos Health Commercial Solutions is seeking a proactive Key Account Specialist to drive sales in a defined territory. You will engage key physicians and accounts, execute a comprehensive territory plan, and leverage AI-enabled insights to personalise provider interactions and improve outcomes.

The role requires 2–4+ years in pharma sales, strong account management, and the ability to navigate access and reimbursement challenges.

Qualifications

• BA/BS degree required.
• 2-4+ years' experience in pharma preferred; strong business-to-business sales experience will be considered.
• Experience in PAH, cardiopulmonary disease or heart failure, preferred.
• Demonstrated experience managing large and complex accounts, including navigating reimbursement and access challenges.
• Proven ability to identify key stakeholders, build strong customer relationships and influence clinical and business decision-making.
• Self-motivated, results-driven professional with adaptability, resilience and cross-functional collaboration.
• Consistent track record of top sales performance, evidenced by awards, rankings, quota attainment or other documented achievements.
• Must live within the territory or within territory boundaries.

Responsibilities

• Achieve and/or exceed targeted sales goals in an assigned territory by developing and executing an integrated territory business plan.
• Identify key influencers and achieve designated customer interaction expectations.
• Plan and organise activities for regular territory coverage.
• Leverage AI-driven insights and digital engagement tools to personalise interactions.
• Deliver current clinical presentations to physicians and HCPs to drive product utilisation.
• Develop deep product and competitor knowledge and understand market trends.
• Provide feedback on marketing strategy and analyse sales activity effectiveness to improve the territory plan.
• Manage territory budget to support sales and marketing activities.

Skills

Pharma sales

Key account management

Territory planning

Relationship building

Strategic thinking

Education

BA/BS degree

Tools

CRM software

AI tools

Job description

Syneos Health Commercial Solutions is seeking a proactive Key Account Specialist to drive sales in a defined territory. You will engage key physicians and accounts, execute a comprehensive territory plan, and leverage AI-enabled insights to personalise provider interactions and improve outcomes.

The role requires 2–4+ years in pharma sales, strong account management, and the ability to navigate access and reimbursement challenges.