AI-Driven Enterprise Account Director (Hybrid/Remote)

Zendesk, Inc.; Texas; Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Zendesk, Inc. seeks a Strategic Account Director to win new business with large enterprises, connecting executive buyers to Zendesk’s service and AI solutions. You’ll lead complex opportunities from discovery through close and hand off to post-sale teams.

You will build relationships across executive, business, technical, finance, security, and procurement teams, own pursuit strategy, and coordinate with Solution Engineers, Product Specialists, Marketing, and partners to advance opportunities.

Qualifications

• 12+ years of related experience in complex B2B SaaS sales.

Responsibilities

• Build and manage qualified pipeline through targeted prospecting, inbound opportunities, partner relationships, and territory planning.

Education

No specific degree required

Job description

Zendesk, Inc. seeks a Strategic Account Director to win new business with large enterprises, connecting executive buyers to Zendesk’s service and AI solutions. You’ll lead complex opportunities from discovery through close and hand off to post-sale teams.

You will build relationships across executive, business, technical, finance, security, and procurement teams, own pursuit strategy, and coordinate with Solution Engineers, Product Specialists, Marketing, and partners to advance opportunities.