AI CX GTM & Growth Leader

Amazon Web Services (AWS)

Denver (CO)

On-site

USD 148,000 - 200,000

Full time

14 days+

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Benefits offered by this job

Health insurance
401(k) matching
Paid time off
Parental leave

Job summary

Amazon Web Services, Inc. in the United States is seeking a Strategic Business Development Manager for AI Customer Experience to define and execute GTM and sales strategies that enable strategic customers to transform their businesses with Amazon Connect Customer.

You will build and own programs that accelerate adoption of AI in customer experience, collaborate with sales, product, solution architecture, marketing and partners, and interact with C-suite executives to drive revenue and

Qualifications

  • 5+ years Go-To-Market, Business Development, Sales, or Consulting experience.
  • 5+ years of customer-facing leadership experience with Business Application Technologies including AI/CRM/Contact Center-as-a-Service.
  • 5+ years of experience in infrastructure or cloud technology such as Compute, Edge, AI, Security, Hybrid, Networking.
  • Experience developing strategies that influence leadership decisions at the organizational level.

Responsibilities

  • Build trusted relationships with C-suite executives and business leaders within strategic Amazon Connect Customer customers and partners.
  • Develop, execute, and own GTM and sales strategies focused on AI in customer experience to grow adoption of Amazon Connect Customer.
  • Drive alignment across diverse stakeholders to orchestrate Connect GTM and strategic pursuits.
  • Capture customer insight to influence product roadmap for Amazon Connect Customer and AWS Applied AI Solutions.

Skills

Go-To-Market
Customer-facing leadership
Cloud infrastructure knowledge
Strategic partnerships

Job description

Amazon Web Services, Inc. in the United States is seeking a Strategic Business Development Manager for AI Customer Experience to define and execute GTM and sales strategies that enable strategic customers to transform their businesses with Amazon Connect Customer.

You will build and own programs that accelerate adoption of AI in customer experience, collaborate with sales, product, solution architecture, marketing and partners, and interact with C-suite executives to drive revenue and

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