Agriculture Service Advisor: Customer & Tech Liaison

21st Century Equipment LLC; Holly (CO); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical insurance and HSA

Dental insurance

Vision insurance

Life insurance

Paid holidays and PTO

401(k) with company match

Job summary

21st Century Equipment LLC is seeking a full-time Service Advisor to connect customers with repair and maintenance solutions for agricultural equipment. The role emphasizes strong communication, organization, and leadership to deliver exceptional service.

Join a team that values integrity and teamwork, offering a stable schedule, competitive pay, and a suite of benefits designed to support farmers and the equipment they rely on.

Qualifications

• 3+ years of experience in John Deere service department operations.
• Knowledge of standard job pricing, commission-based compensation, and basic service department financial principles.
• Basic accounting skills.
• Excellent communication, attention to detail, and organizational abilities.
• Strong teamwork and leadership qualities.
• Ability to lift 50 lbs.

Responsibilities

• Welcome customers and assist with repair and maintenance needs.
• Serve as the central communication hub for the service department.
• Monitor and manage work orders from start to finish.
• Coordinate with technicians to ensure jobs meet company standards.
• Oversee technician performance and MST usage.
• Help manage department costs and maintain service efficiency.
• Address challenges proactively and keep the team aligned with departmental goals.

Skills

Communication

Attention to detail

Organizational abilities

Leadership

Teamwork

Tools

Microsoft Office

Job description

21st Century Equipment LLC is seeking a full-time Service Advisor to connect customers with repair and maintenance solutions for agricultural equipment. The role emphasizes strong communication, organization, and leadership to deliver exceptional service.

Join a team that values integrity and teamwork, offering a stable schedule, competitive pay, and a suite of benefits designed to support farmers and the equipment they rely on.