Agriculture Equipment Service Manager | Lead Tech Team

21st Century Equipment LLC; Holly (CO); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance and HSA

Dental insurance

Vision insurance

Life insurance

Paid holidays and PTO

401(k) with company match

And many more

Job summary

21st Century Equipment LLC, a leading John Deere dealership, seeks a full-time Service Manager to oversee service operations and support technician performance while ensuring customer satisfaction. You will supervise the service department, monitor technician performance, review work orders, hire and develop staff, and uphold safety and efficiency in all weather conditions.

The role offers strong benefits and growth within a respected agricultural organization.

Qualifications

• 3+ years of experience in John Deere service department operations.
• Ability to motivate individuals and teams.
• Working knowledge of standard job pricing and commission-based compensation.
• Basic understanding of financial principles related to service department operations.

Responsibilities

• Supervise service department personnel
• Maintain service processes that support customer satisfaction and departmental profitability
• Monitor technician performance and ensure accuracy in MST and SPG usage
• Review all work orders for precision and completeness
• Hire, develop, and retain skilled technical personnel
• Support technicians in a variety of weather and working conditions
• Lift 50 lbs regularly and perform hands-on tasks as needed

Skills

Motivate teams

Pricing knowledge

Financial Principles

Job description

21st Century Equipment LLC, a leading John Deere dealership, seeks a full-time Service Manager to oversee service operations and support technician performance while ensuring customer satisfaction. You will supervise the service department, monitor technician performance, review work orders, hire and develop staff, and uphold safety and efficiency in all weather conditions.

The role offers strong benefits and growth within a respected agricultural organization.