Agricultural Service Manager — Lead Team, Drive Growth

21st Century Equipment; Burlington (CO); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance + HSA

Dental insurance

Vision insurance

Life insurance

Paid holidays & PTO

401(k) with company match

And many more

Job summary

21st Century Equipment LLC in Colorado is seeking a full-time Service Manager to lead the service department, drive customer satisfaction, and oversee technician performance. You will implement service processes, review work orders, hire and develop skilled staff, and ensure profitability while maintaining safety and quality in all weather conditions.

Your leadership will create efficient operations and a safe, productive environment for both employees and customers.

Qualifications

• 3+ years of experience in John Deere service department operations.
• Ability to motivate individuals and teams.
• Working knowledge of standard job pricing and commission‑based compensation.
• Basic understanding of financial principles related to service department operations.

Responsibilities

• Supervise service department personnel
• Maintain service processes that support customer satisfaction and departmental profitability
• Monitor technician performance and ensure accuracy in MST and SPG usage
• Review all work orders for precision and completeness
• Hire, develop, and retain skilled technical personnel
• Support technicians in a variety of weather and working conditions
• Lift 50 lbs regularly and perform hands‑on tasks as needed

Skills

John Deere operations

Team leadership

Pricing knowledge

Financial basics

Job description

21st Century Equipment LLC in Colorado is seeking a full-time Service Manager to lead the service department, drive customer satisfaction, and oversee technician performance. You will implement service processes, review work orders, hire and develop skilled staff, and ensure profitability while maintaining safety and quality in all weather conditions.

Your leadership will create efficient operations and a safe, productive environment for both employees and customers.