Agency Manager

The Atlantic District; Cumberland (MD); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Annual Base Salary + Commission +Bonus

PTO

Flexible Schedule

Dental Insurance

Vision Insurance

Disability Insurance

Parental Leave

Mon-Fri Schedule

Retirement Plan

Career Growth Opportunities

Hands on Training

Life Insurance

Health Insurance

Job summary

The Atlantic District in Cumberland, MD is seeking an experienced Agency Manager to lead our local sales team, mentor staff, and elevate client service. You will nurture talent and refine our service approach while growing the agency’s footprint in the Cumberland market.

You will collaborate with leadership to design effective sales strategies, expand market reach, and maintain a community-focused, high-integrity culture that helps clients sleep better at night.

Qualifications

• Active Maryland Property & Casualty license required.
• Proven leadership of a high-performing sales team.
• Strong knowledge of Cumberland and Western Maryland insurance markets.
• History of meeting or exceeding production goals.
• Excellent coaching and mentoring abilities.
• Experience with CRM platforms and agency management software.

Responsibilities

• Oversee daily office operations and guide the sales team toward goals.
• Identify local market opportunities to expand Cumberland footprint.
• Mentor and train staff to build confidence and capability.
• Maintain high client-service standards so policyholders feel valued.
• Collaborate with leadership to develop sales strategies and outreach.
• Foster a positive, collaborative office culture.

Skills

P&C license

Sales leadership

Market knowledge Cumberland

Production targets

Coaching & mentoring

CRM proficiency

Tools

CRM platforms

Agency management software

Job description

Job Description

Welcome to The Atlantic District, where we believe that insurance is about more than just numbers—it is about protecting the dreams and livelihoods of our neighbors right here in Cumberland. We are looking for an experienced and warm-hearted Agency Manager to help lead our team toward a bright future. At The Atlantic District, you will find a workplace that feels less like a corporate office and more like a community hub. We value authenticity and kindness, and we are looking for a leader who shares those same values. You will be instrumental in nurturing our talent, refining our service approach, and making sure our clients know they have a dedicated partner in their corner. If you are passionate about mentoring people and have a knack for growing a local business, we would love to have you help us shape the next chapter of our story. Come join us in making a real difference in the lives of our community members, one conversation at a time.

Benefits

• Annual Base Salary + Commission + Bonus Opportunities
• Paid Time Off (PTO)
• Flexible Schedule
• Dental Insurance
• Vision Insurance
• Disability Insurance
• Parental Leave
• Mon-Fri Schedule
• Retirement Plan
• Career Growth Opportunities
• Hands on Training
• Life Insurance
• Health Insurance

Responsibilities

• Oversee the daily operations of the office and guide our sales team toward achieving their individual and collective goals.
• Identify local market opportunities to expand our agency's footprint in Cumberland.
• Mentor and train new and existing staff to ensure everyone feels confident and capable in their roles.
• Maintain high standards for client service, ensuring every policyholder feels heard and valued.
• Collaborate with agency leadership to develop effective sales strategies and outreach programs.
• Foster a positive, collaborative office culture where people feel excited to come to work each day.

Requirements

• Active Maryland Property & Casualty insurance license.
• Demonstrated history of managing or leading a high-performing sales team.
• Deep understanding of the local insurance market in Cumberland and Western Maryland.
• Strong track record of hitting and exceeding production goals.
• Excellent coaching and mentoring abilities.
• Skilled in using modern CRM platforms and agency management software.

Company Description

The Atlantic District is a dynamic and growth-driven division of one of the nation’s most trusted insurance and financial services organizations. We partner with dedicated professionals to build thriving insurance agencies that deliver exceptional protection and financial confidence to individuals, families, and businesses throughout the Atlantic region. We operate with urgency, purpose, and a commitment to excellence — empowering passionate, impact-oriented leaders to transform their ambitions into sustainable business success. As part of our team, you’ll work with seasoned mentors, proven systems, and a supportive community that values integrity, service, and long-term growth.