Agency Manager

The Juris Agency; Cumberland (MD); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Flexible Schedule

Dental Insurance

Vision Insurance

Disability Insurance

Parental Leave

Mon-Fri Schedule

Retirement Plan

Career Growth Opportunities

Hands on Training

Life Insurance

Health Insurance

Job summary

The Atlantic District in Cumberland, MD is seeking an experienced Agency Manager to oversee daily operations, guide our sales team, and nurture client relationships. This role emphasizes community focus and hands-on leadership to drive growth and service excellence.

You will mentor staff, identify local opportunities, and collaborate with leadership to implement effective sales strategies while maintaining high client satisfaction and loyalty across our Cumberland market.

Qualifications

• Active Maryland Property & Casualty insurance license.
• Demonstrated history of managing or leading a high-performing sales team.
• Deep understanding of the local insurance market in Cumberland and Western Maryland.
• Strong track record of hitting and exceeding production goals.
• Excellent coaching and mentoring abilities.
• Skilled in using modern CRM platforms and agency management software.

Responsibilities

• Oversee the daily operations of the office and guide our sales team toward achieving their individual and collective goals.
• Identify local market opportunities to expand our agency's footprint in Cumberland.
• Mentor and train new and existing staff to ensure everyone feels confident and capable in their roles.
• Maintain high standards for client service, ensuring every policyholder feels heard and valued.
• Collaborate with agency leadership to develop effective sales strategies and outreach programs.
• Foster a positive, collaborative office culture where people feel excited to come to work each day.

Skills

Leadership

Coaching

CRM proficiency

Sales strategy

Tools

CRM platforms

Agency management software

Job description

Job Description

Welcome to The Atlantic District, where we believe that insurance is about more than just numbers—it is about protecting the dreams and livelihoods of our neighbors right here in Cumberland. We are looking for an experienced and warm-hearted Agency Manager to help lead our team toward a bright future. At The Atlantic District, you will find a workplace that feels less like a corporate office and more like a community hub. We value authenticity and kindness, and we are looking for a leader who shares those same values. You will be instrumental in nurturing our talent, refining our service approach, and making sure our clients know they have a dedicated partner in their corner. If you are passionate about mentoring people and have a knack for growing a local business, we would love to have you help us shape the next chapter of our story. Come join us in making a real difference in the lives of our community members, one conversation at a time.

Benefits

• Paid Time Off (PTO)
• Flexible Schedule
• Dental Insurance
• Vision Insurance
• Disability Insurance
• Parental Leave
• Mon-Fri Schedule
• Retirement Plan
• Career Growth Opportunities
• Hands on Training
• Life Insurance
• Health Insurance

Responsibilities

Oversee the daily operations of the office and guide our sales team toward achieving their individual and collective goals.

Identify local market opportunities to expand our agency's footprint in Cumberland.

Mentor and train new and existing staff to ensure everyone feels confident and capable in their roles.

Maintain high standards for client service, ensuring every policyholder feels heard and valued.

Collaborate with agency leadership to develop effective sales strategies and outreach programs.

Foster a positive, collaborative office culture where people feel excited to come to work each day.

Requirements

Active Maryland Property & Casualty insurance license.

Demonstrated history of managing or leading a high-performing sales team.

Deep understanding of the local insurance market in Cumberland and Western Maryland.

Strong track record of hitting and exceeding production goals.

Excellent coaching and mentoring abilities.

Skilled in using modern CRM platforms and agency management software.