Agency Growth & Relationship Manager

Selective Insurance; Atlanta (GA); Remote; USD 92,000 - 137,000; Full time

Job summary

Selective Insurance is seeking an Agency Manager to liaison with agents, grow profitable business, and ensure adherence to policies across the agency network. The role emphasizes building strong relationships with regional underwriting and corporate teams, while traveling within the territory to drive growth.

The position requires a college degree and 5+ years in underwriting, marketing, or field underwriting, with ability to work remotely when needed.

Qualifications

• Must be results oriented with a proven track record in establishing, prioritizing and achieving business goals.
• Demonstrated superior communication, negotiation & presentation skills.
• Must be a high achiever with superior organizational skills who is self-motivated, pro-active, flexible, and able to work independently, from a remote location.
• Must be able to maximize technology to ensure high productivity (Must be proficient with Microsoft Word, Excel, PowerPoint and all internal business related software).
• Must have valid state-issued driver's license in good standing and be able to drive an automobile.

Responsibilities

• Develop an agency force that pre-qualifies accounts, in-house rates using CLAS, processing small business using One & Done and/or the Service Center, and recognizes the value of the AMS position to help them write new profitable business and achieve agency goals.
• Makes consistent underwriting decisions, adheres to company pricing philosophies and promotes ease of doing business with Selective.
• Monitors agency results and follows up with agent both as to growth/profitability/share of wallet and compliance with company's initiatives, procedures and policies.
• Develop professional working relationship with agent, regional underwriting and claim teams and corporate departments. Assists in directing BSU technical specialists for regional ITS training of agency personnel.
• Keeps two-way communication between agent and company continuously open and viable and encourages agent usage of all Selective systems, including CLAS, PLUS and e-Select.
• Performs inspections as determined by Loss Control Guide. Makes risk improvement or correction of deficiency recommendations and promptly follows up on same, documenting the file accordingly.
• Stays alert for and advise company of any industry information, new ideas, products, or changes in other carrier philosophies that could positively or adversely affect Selective.
• Audit agents One & Done book of business and provide quality assurance feedback to agent and underwriting team.
• Meet regularly and frequently with CMS, Loss Control Rep, Bond Rep, Personal Lines Rep (if applicable) to discuss agency opportunities for greater growth and profit.
• Must be able to drive an automobile to travel within territory. Car travel represents approximately 40-50% of employee's time.

Skills

Communication skills

Negotiation

Presentation skills

Self-motivated

Remote work capable

Education

College degree

Tools

Microsoft Word

Excel

PowerPoint

CRM systems

Job description

Selective Insurance is seeking an Agency Manager to liaison with agents, grow profitable business, and ensure adherence to policies across the agency network. The role emphasizes building strong relationships with regional underwriting and corporate teams, while traveling within the territory to drive growth.

The position requires a college degree and 5+ years in underwriting, marketing, or field underwriting, with ability to work remotely when needed.