Agency Growth & Relations Manager

Selective Insurance Company of America; Tennessee; Remote; USD 92,000 - 119,000; Full time

Benefits offered by this job

Base salary

Incentive plan

Health care

Retirement plan with company match

ESPP

Tuition assistance

PTO 20 days

Job summary

Selective Insurance Company of America seeks a Relationship Manager to liaison with agents, underwriting teams, and corporate departments. You will assess agent strengths and drive profitable growth in volume and policy count, ensuring familiarity with Selective’s initiatives, products, policies, procedures, and services.

The role requires strong communication, industry knowledge, and the ability to work remotely or from a home office with travel 40–50% within the territory.

Qualifications

• Must be results oriented with a proven track record in establishing, prioritizing and achieving business goals.
• Demonstrated superior communication, negotiation & presentation skills.
• Must be a high achiever with superior organizational skills who is self-motivated, pro-active, flexible, and able to work independently, from a remote location.
• Must be able to maximize technology to ensure high productivity (Must be proficient with Microsoft Word, Excel, PowerPoint and all internal business related software).
• Must have valid state-issued driver’s license in good standing and be able to drive an automobile.

Responsibilities

• Develop agency force pre-qualifies accounts, in-house rates using CLAS, processing small business using One & Done and/or the Service Center, and recognizes the value of the AMS position to help them write new profitable business and achieve agency goals.
• Make consistent underwriting decisions, adheres to company pricing philosophies and promotes ease of doing business with Selective.
• Monitors agency results and follows up with agent both as to growth/profitability/share of wallet and compliance with company’s initiatives, procedures and policies.
• Develop professional working relationship with agent, regional underwriting and claim teams and corporate departments. Assists in directing BSU technical specialists for regional ITS training of agency personnel.
• Keeps two-way communication between agent and company continuously open and viable and encourages agent usage of all Selective systems, including CLAS, PLUS and e-Select.
• Performs inspections as determined by Loss Control Guide. Makes risk improvement or correction of deficiency recommendations and promptly follows up on same, documenting the file accordingly.
• Stays alert for and advise company of any industry information, new ideas, products, or changes in other carrier philosophies that could positively or adversely affect Selective.
• Audit agents One & Done book of business and provide quality assurance feedback to agent and underwriting team.
• Meet regularly and frequently with CMS, Loss Control Rep, Bond Rep, Personal Lines Rep (if applicable) to discuss agency opportunities for greater growth and profit.
• Must be able to drive an automobile to travel within territory. Car travel represents approximately 40-50% of employee’s time.

Skills

Results oriented

Communication skills

Self-motivated

Technology proficiency

Driver's license

Education

College degree preferred

5+ years underwriting/marketing/field underwriting

Job description

Selective Insurance Company of America seeks a Relationship Manager to liaison with agents, underwriting teams, and corporate departments. You will assess agent strengths and drive profitable growth in volume and policy count, ensuring familiarity with Selective’s initiatives, products, policies, procedures, and services.

The role requires strong communication, industry knowledge, and the ability to work remotely or from a home office with travel 40–50% within the territory.