Aerospace Customer Success & Order Specialist

Sensata Technologies; Thousand Oaks (CA); On-site; USD 37,000 - 51,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Education reimbursement

Wellness programs

401(k) with company match

Paid time off

Job summary

Sensata Technologies is seeking a Customer Service Specialist to interact with external customers, provide information and support, and resolve inquiries related to order status. The role reports to the Customer Service Supervisor in the Aerospace Business Unit.

The ideal candidate has a history of high performance in customer service, a Customer First mindset, and strong collaboration skills in a global, fast-paced environment. ITAR/EAR eligibility applies for non-US applicants.

Qualifications

• Relevant work experience in customer service.
• Ability to work in a fast-paced environment with multiple tasks.

Responsibilities

• Interact with external customers to provide information and support.
• Provide accurate order status updates and resolve inquiries.
• Coordinate with internal teams to ensure timely issue resolution.

Skills

Customer service

Team player

Interpersonal skills

Tools

Microsoft Office

Job description

Sensata Technologies is seeking a Customer Service Specialist to interact with external customers, provide information and support, and resolve inquiries related to order status. The role reports to the Customer Service Supervisor in the Aerospace Business Unit.

The ideal candidate has a history of high performance in customer service, a Customer First mindset, and strong collaboration skills in a global, fast-paced environment. ITAR/EAR eligibility applies for non-US applicants.