Advanced Tech Repair Specialist

Best Buy; Hendersonville (TN); Presencial; USD 23.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Great employee discount

Financial savings and retirement

Support for well-being

Descripción de la vacante

Best Buy is seeking a Geek Squad Advanced Repair Technician (Agent) to join our Hendersonville store. You will diagnose, troubleshoot and repair computers and devices, delivering excellent customer experiences both in person and over the phone.

You’ll work with a team, follow established procedures, and stay current with certifications through ongoing training. This role supports flexible scheduling, including holidays, nights and weekends, in a fast-paced retail environment.

Formación

• 6 months of experience diagnosing, troubleshooting or repairing technology products.
• Experience actively using and learning about consumer electronics.
• Ability to work a flexible schedule including holidays, nights and weekends.

Responsabilidades

• Perform diagnostic discoveries, make recommendations, repair devices and help customers both in-person and over the phone
• Establish and maintain consistent rhythms for timely follow-up and ensure expectations are met or exceeded
• Partner with other team members to maintain consistent and accurate documentation of customer requests and repairs
• Ensure all repair tasks are completed in a timely manner and partner with leaders when issues arise
• Maintain knowledge, skillsets and certifications through training courses

Conocimientos

Troubleshooting

Consumer electronics

Flexible schedule

Multi-tasking

Descripción del empleo

Best Buy is seeking a Geek Squad Advanced Repair Technician (Agent) to join our Hendersonville store. You will diagnose, troubleshoot and repair computers and devices, delivering excellent customer experiences both in person and over the phone.

You’ll work with a team, follow established procedures, and stay current with certifications through ongoing training. This role supports flexible scheduling, including holidays, nights and weekends, in a fast-paced retail environment.