Advanced Medical Support Assistant — Admin & Scheduling for Veterans

U.S. Department of Veterans Affairs; Mount Vernon (WA); On-site; USD 54,000 - 70,000; Full time

Benefits offered by this job

Paid Time Off

Federal health/vision/dental

Long-term care insurance

Job summary

Puget Sound VA Medical Center in Mount Vernon, WA is seeking an Advanced Medical Support Assistant to provide essential administrative support to clinical staff serving Veterans. The role includes enrollment processing, scheduling, data entry, and communication across departments, with shifts Mon-Fri 8:00 am–4:30 pm and potential weekend coverage.

The position belongs to the Veterans Health Administration under the Department of Veterans Affairs.

Qualifications

• Administrative functions to support clinical staff and veterans’ care.
• Experience with enrollment, benefits, and registration processing is preferred.
• Strong data entry and reporting skills are required.

Responsibilities

• Provide administrative support to clinical colleagues in Veteran care.
• Determine health care eligibility for Veteran patients.
• Process enrollment, benefits, and registration activities.
• Counsel Veterans regarding entitlement enrollment for health care benefits and programs.
• Schedule appointments, cancellations, and re-scheduling.
• Facilitate communication between Veterans and facility departments.
• Support inpatient units with admin duties on varying shifts.
• Process and record inpatient medical records.
• Enter data manually and electronically; compile statistics.

Skills

Administrative support

Enrollment processing

Scheduling

Customer service

Data entry

Record keeping

Education

High School Diploma

Tools

Microsoft Office

Job description

Puget Sound VA Medical Center in Mount Vernon, WA is seeking an Advanced Medical Support Assistant to provide essential administrative support to clinical staff serving Veterans. The role includes enrollment processing, scheduling, data entry, and communication across departments, with shifts Mon-Fri 8:00 am–4:30 pm and potential weekend coverage.

The position belongs to the Veterans Health Administration under the Department of Veterans Affairs.