Veteran Services Admin Specialist Medical Support

Talentify; Vancouver (WA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid parental leave

Childcare subsidy

Federal retirement/401K

Health insurance

Job summary

Portland VA Medical Center is seeking an Advanced Medical Support Assistant to support enrollment, benefits, and registration for Veteran patients at the Portland, OR and Vancouver, WA campuses. The role involves data entry, scheduling, and coordinating with clinical departments.

Typical hours are Monday–Friday, 8:00 am–4:30 pm, with duties across day, evening, night, and weekend shifts as needed. The position emphasizes customer service and accurate record keeping in a federal environment.

Responsibilities

• Determining health care eligibility for Veteran patients.
• Administrative processing of Veteran patients in enrollment, benefits, and registration.
• Counseling Veteran patients regarding entitlement enrollment for health care benefits and other special programs.
• Obtaining essential information and documentation from Veteran patients for enrollment activities.
• Performing scheduling functions for Veteran patients including appointments, cancellations, and re-scheduling.
• Facilitating communication between Veterans and other facility consult departments.
• Support of inpatient units and wards with administrative duties during day, evening, night, and weekend shifts.
• Processing and record keeping of inpatient medical records.
• Manual and electronic data entry.
• Collation of statistical information.
• Entry of Physician orders and consult requests.
• Prepares Veteran patient statistics.
• Providing reception to incoming and outgoing customers and communication.
• Utilizes Microsoft Office software to compile data and formulate reports

Skills

MS Office

Data entry

Customer service

Job description

Portland VA Medical Center is seeking an Advanced Medical Support Assistant to support enrollment, benefits, and registration for Veteran patients at the Portland, OR and Vancouver, WA campuses. The role involves data entry, scheduling, and coordinating with clinical departments.

Typical hours are Monday–Friday, 8:00 am–4:30 pm, with duties across day, evening, night, and weekend shifts as needed. The position emphasizes customer service and accurate record keeping in a federal environment.