Advanced Medical Support Assistant — Clinic Operations

U.S. Department of Veterans Affairs; Lincoln (ME); Presencial; USD 46.000 - 62.000; Jornada completa

Descripción de la vacante

The U.S. Department of Veterans Affairs Maine Healthcare System is seeking a Medical Support Assistant (Advanced) to provide administrative support to clinics, manage scheduling, and handle patient communications.

Proficiency with VISTA and MH V portals plus strong data-entry skills are essential. The role emphasizes high-volume appointment coordination, accurate documentation, and customer service in a hospital setting.

Formación

• U.S. citizenship or as provided by VA qualification standards
• English language proficiency required

Responsabilidades

• Provide administrative support to assigned section
• Schedule and coordinate clinic appointments
• Enter data accurately into VISTA and related systems
• Assist with patient check-in and pre-registration
• Communicate effectively with clinicians, patients, and coworkers

Educación

High school diploma / GED equivalency

Herramientas

VISTA scheduling system

VISTA Imaging

MyHealthyVet (MHV)

Descripción del empleo

The U.S. Department of Veterans Affairs Maine Healthcare System is seeking a Medical Support Assistant (Advanced) to provide administrative support to clinics, manage scheduling, and handle patient communications.

Proficiency with VISTA and MH V portals plus strong data-entry skills are essential. The role emphasizes high-volume appointment coordination, accurate documentation, and customer service in a hospital setting.