Medical Support Assistant

Talentify; Seattle (WA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

37-50 days paid time off

Parental leave after 12 months

Federal health/vision/dental

Job summary

Puget Sound Medical Center in Seattle is seeking a Medical Support Assistant to support the Emergency Department and related clinics. The role involves scheduling appointments, handling front desk duties, and performing medical administrative tasks to assist clinical staff and services.

The position offers multiple shifts including 1030-1900, 0700-1530, and 1530-2400, with telework not available, and comprehensive federal benefits such as paid time off, parental leave, and health insurance.

Qualifications

• Scheduling appointments per guidelines and updating records.
• Front desk support and patient flow coordination.
• Performing administrative tasks to support clinical staff.

Responsibilities

• Schedule and manage patient appointments and transfers.
• Maintain demographics, insurance, and clinical encounter records.
• Assist with front desk duties and data entry using Vista and PC systems.

Skills

Scheduling

Front desk

Administrative duties

PC applications

Vista

Tools

Vista

Job description

Puget Sound Medical Center is looking to fill a Medical Support Assistant position at the main campus for the Emergency Department working on various shifts of 1030-1900 Mon-Fri, 0700-1530 Sun-Thur, and 1530-2400 Mon-Fri. The list generated from this announcement can be used up to 90 days to fill any additional vacancies that may arise.

Duties

VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Total Rewards of a Allied Health Professional The incumbent serves as a Medical Support Assistant at Puget Sound HCS, Seattle Division under the Health Administration Services (HAS) Service Line. Duties will be performed in the Emergency Department, Wound Clinic, IV Clinic, and Hospital Wards. The incumbent performs duties related to scheduling, front desk support, and a variety of administrative duties to meet the needs of clinical staff and department services. The incumbent will interface with personal computer (PC) applications as well as numerous Vista applications. GS-5: This is the full performance level MSA position. The MSA is responsible for scheduling appointments in accordance with national scheduling guidelines, including interpreting and verifying provider orders. Assignments at this level include, but are not limited to: scheduling, canceling, re-scheduling patient's appointments and/or consults; entering no-show information; monitoring the electronic wait list; preparing for clinic visits; monitoring both inpatient and outpatient appointments for areas of responsibility; ensuring encounter forms are completed in order to obtain appropriate workload credit; verifying and updating demographics and insurance information; processing all emergency and non-emergency transfers to other VA facilities or private hospitals; performing basic eligibility, co-pays and pre-authorization requirements for specific coverage. Work Schedule: Positions available are 1030-1900 Mon-Fri, 0700-1530 Sun-Thur, and 1530-2400 Mon-Fri Telework: Not Available Virtual: Not Available Financial Disclosure Report: Not required. Compressed/Flexible Not Available Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year). Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66 Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Functional Statement #: 000000