Advanced Device Repair Technician - In-Store Tech Support

Best Buy; Rancho Cucamonga (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Financial savings resources

Support for well-being

Job summary

Best Buy is seeking a Geek Squad Advanced Repair Technician to provide technology support and repair for customer devices at our local store. As a technician, you will deliver excellent customer experiences while troubleshooting, repairing devices, and collaborating with other agents.

This role requires 6 months of related experience, a passion for technology, and the ability to work a flexible schedule, including nights and weekends. Enjoy benefits like competitive pay and employee discounts.

Qualifications

• 6 months of experience diagnosing, troubleshooting or repairing technology products.
• Experience actively using and learning about consumer electronics.

Responsibilities

• Perform diagnostic discoveries, make recommendations, repair devices.
• Establish and maintain consistent rhythms for timely follow-up.
• Partner with other team members to maintain accurate documentation.
• Ensure all repair tasks are completed in a timely manner.

Skills

Troubleshooting

Customer service

Multi-tasking

Flexible schedule

Technology experience

Job description

Best Buy is seeking a Geek Squad Advanced Repair Technician to provide technology support and repair for customer devices at our local store. As a technician, you will deliver excellent customer experiences while troubleshooting, repairing devices, and collaborating with other agents.

This role requires 6 months of related experience, a passion for technology, and the ability to work a flexible schedule, including nights and weekends. Enjoy benefits like competitive pay and employee discounts.