Advanced Tech Repair Specialist – In-Store

Best Buy; Collinsville (IL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Financial savings resources

Mental well-being support

Job summary

Best Buy is seeking a Geek Squad Advanced Repair Technician to provide technology support and repair services at their local store. You will work closely with customers to troubleshoot and resolve issues with their devices while ensuring excellent service delivery.

Successful candidates will have expertise in diagnosing, repairing technology products and maintaining a flexible schedule. This role comes with various employee benefits aimed at promoting overall well-being.

Qualifications

• 6 months of experience diagnosing, troubleshooting or repairing technology products.
• Experience actively using and learning about consumer electronics.
• Ability to work a flexible schedule including holidays, nights and weekends.

Responsibilities

• Perform diagnostic discoveries and repair devices.
• Establish and maintain consistent rhythms for timely follow-up.
• Partner with team members for accurate documentation.
• Ensure all repair tasks are completed in a timely manner.
• Maintain knowledge through training courses.

Skills

Diagnostic skills

Customer service

Technical knowledge

Multi-tasking

Job description

Best Buy is seeking a Geek Squad Advanced Repair Technician to provide technology support and repair services at their local store. You will work closely with customers to troubleshoot and resolve issues with their devices while ensuring excellent service delivery.

Successful candidates will have expertise in diagnosing, repairing technology products and maintaining a flexible schedule. This role comes with various employee benefits aimed at promoting overall well-being.