Admissions & Patient Access Specialist

Cone Health; Greensboro (NC); On-site; USD 35,000 - 48,000; Full time

Job summary

Cone Health, Greensboro, NC, seeks a Patient Access Specialist to guide patients through admissions, screen eligibility, and prepare patient information for clinical staff. You will help patients prepare for intake, process them during admission, and guide them through discharge as needed.

Under supervision, you will collect demographics, verify insurance, collect payments, ensure productivity, and maintain accurate records while delivering strong customer service and teamwork in a busy

Qualifications

• High school diploma or equivalent required.
• At least 1 year in patient access or similar healthcare admin role.
• Preferred CHAA or healthcare administration certification.

Responsibilities

• Guide patients through admissions, screening for eligibility and collecting demographic data.
• Prepare patient information for clinical staff and answer patient questions.
• Process intake, admission, and guide patients through discharge as applicable.
• Document requests and responses to ensure accurate records and regulatory compliance.

Skills

Patient data collection

Insurance verification

Customer service

Documentation

Team collaboration

Education

High School Diploma or equivalent

Job description

Cone Health, Greensboro, NC, seeks a Patient Access Specialist to guide patients through admissions, screen eligibility, and prepare patient information for clinical staff. You will help patients prepare for intake, process them during admission, and guide them through discharge as needed.

Under supervision, you will collect demographics, verify insurance, collect payments, ensure productivity, and maintain accurate records while delivering strong customer service and teamwork in a busy