Emergency Department Patient Access Specialist

Cone Health; Greensboro (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

Cone Health in Greensboro, North Carolina is seeking a Patient Access ED Registration Specialist. This role is the first point of contact for patients, responsible for creating a welcoming environment and accurately gathering patient information.

Key duties include verifying insurance, ensuring compliance with registration protocols, and providing exceptional customer service. A minimum of an associate degree in a related field and one year of relevant experience are required for this position.

Qualifications

• Minimum 1 year experience in a healthcare setting, particularly in patient registration.
• Ability to verify insurance information and calculate patient liabilities.
• Demonstrated customer service skills promoting positive patient experiences.

Responsibilities

• Accurately identifying patients and completing required documentation.
• Performing EMTALA compliant registration for emergency patients.
• Managing patient visitor flow and assisting them to their destinations.

Skills

Customer service

Insurance verification

Patient registration

Attention to detail

Education

Associate degree in healthcare administration or related field

Job description

Cone Health in Greensboro, North Carolina is seeking a Patient Access ED Registration Specialist. This role is the first point of contact for patients, responsible for creating a welcoming environment and accurately gathering patient information.

Key duties include verifying insurance, ensuring compliance with registration protocols, and providing exceptional customer service. A minimum of an associate degree in a related field and one year of relevant experience are required for this position.