Patient Access & Registration Specialist — Fast, Friendly Admissions

Central Carolina Hospital; Sanford (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Central Carolina Hospital in Sanford, NC, is seeking a Patient Access Representative to collect patient demographics, verify insurance, obtain preauthorizations, and collect co-pays at service points to expedite admissions. The role emphasizes professional communication and accuracy in the registration process.

You will document data in the registration system, explain forms to patients, protect privacy, and participate in ongoing education and performance improvement.

Qualifications

• High School diploma preferred.
• Strong critical thinking and decisive judgment in a fast-paced setting.
• Rapid learning and navigation of multiple software systems.
• Effective English communication (read, write, speak, understand).
• Ability to complete skills checklist within 90 days of hire.

Responsibilities

• Obtain and accurately enter demographic, billing, and clinical data into the registration system in a timely manner.
• Distribute and explain forms, documents, and educational handouts to patients and families.
• Verify insurance benefits and obtain precertification/authorization as necessary.
• Determine and collect required payments (co-pays, deductibles) or refer to financial counseling.
• Communicate professionally in-person and by phone with excellent customer service.

Skills

Critical thinking

Decisive judgment

Fast-paced environment

Software navigation

English communication

Education

High School diploma

Job description

Central Carolina Hospital in Sanford, NC, is seeking a Patient Access Representative to collect patient demographics, verify insurance, obtain preauthorizations, and collect co-pays at service points to expedite admissions. The role emphasizes professional communication and accuracy in the registration process.

You will document data in the registration system, explain forms to patients, protect privacy, and participate in ongoing education and performance improvement.