Admissions Operations Specialist I (Temp) — CRM & Data

Joliet Junior College; Joliet (IL); On-site; USD 29,000 - 30,000; Full time

Job summary

Joliet Junior College in Joliet, IL is seeking a Specialist I, Admissions Operations (TEMP) to support the admissions team with data entry, reporting, and CRM tasks. The role involves processing applications, maintaining records, and assisting with communications and analytics for enrollment.

This full-time temporary position requires an associate degree and relevant experience; the college emphasizes diversity, inclusion, and reliable data handling, with a typical 40-hour work week and on-site

Qualifications

• Associate degree or higher in a related field.
• One year of admissions, enrollment management, CRM administration, or data analysis experience.
• Experience with CRM systems.
• Strong data interpretation and presentation skills.
• Ability to manage multiple tasks and stay organized.
• Demonstrated cultural competence and collaboration.
• Commitment to inclusion and college values.

Responsibilities

• Assist students with applications, log-in directions, errors, and password resets in CRM Recruit.
• Monitor data for indicators of fraudulent activity.
• Generate reports on fraud trends, risk patterns, and audits.
• Assist with multi-channel communications for prospective students.
• Maintain CRM communications calendar aligned with enrollment goals.
• Monitor campaign performance and optimize messaging using analytics.
• Assist with uploading ACT/SAT scores into ERP & CRM systems.
• Develop reports and dashboards in CRM Recruit, Colleague, and reporting tools.
• Assist with document scanning and correct indexing of imaged docs.
• Onboard users to CRM Recruit and Colleague processes.
• Perform other duties as assigned.

Skills

CRM administration

Data analysis

Analytical skills

Multi-tasking

Organizational skills

Cultural competence

Communication

Education

Associate's Degree in a related field

Bachelor's Degree

Tools

CRM Recruit

Ellucian Colleague

Document imaging

HTML

SQL

Excel (advanced)

Reporting tools

Job description

Joliet Junior College in Joliet, IL is seeking a Specialist I, Admissions Operations (TEMP) to support the admissions team with data entry, reporting, and CRM tasks. The role involves processing applications, maintaining records, and assisting with communications and analytics for enrollment.

This full-time temporary position requires an associate degree and relevant experience; the college emphasizes diversity, inclusion, and reliable data handling, with a typical 40-hour work week and on-site