Registration & Records Support Specialist (Temp)

Joliet Junior College; Joliet (IL); On-site; USD 28,516 - 30,224; Part time

Job summary

Joliet Junior College in Joliet, IL seeks a Specialist I, Registration (TEMP) to assist students with online and in-person registrations, verify records, and process transcripts.

You will work in the Enrollment Center, scan documents, answer questions about registration, transcripts, and grades, and support cross-training in records areas. This is a part-time, non-exempt position with occasional travel to different locations.

Qualifications

• High School Diploma and one year of college education.

Responsibilities

• Assist students with facilitating online and phone registrations within the Enrollment Center and work with Registration and Records to troubleshoot and resolve problems.
• Identify, investigate, and resolve issues and processing errors regarding registration and records areas.
• Assist instructors regarding grade changes, reinstatements when needed.
• Assist military, local state, and governmental agencies on securing requested confidential student record documents when needed.
• Enter, verify and register students using Colleague system and make necessary corrections.
• Assist in maintaining semester registration files as well as processing transcripts for in person-requests.
• Scan all registration documents.
• Answer student questions related to registration and records, transcripts, grades, and record areas.
• Cross-train in areas for transcripts, and records; assist with related duties in the records area when needed as well as work on special projects as directed by the Director of Registration & Records.
• Perform other related duties as assigned.

Skills

Attention to detail

Organizational skills

Multitasking

Problem solving

Independent work

Diversity & inclusion

Communication skills

Cultural competence

Education

High School Diploma + some college

Associate's Degree (preferred)

Tools

Colleague system

Scanner equipment

Phone system

Office software

Copy/print machines

Job description

Joliet Junior College in Joliet, IL seeks a Specialist I, Registration (TEMP) to assist students with online and in-person registrations, verify records, and process transcripts.

You will work in the Enrollment Center, scan documents, answer questions about registration, transcripts, and grades, and support cross-training in records areas. This is a part-time, non-exempt position with occasional travel to different locations.