Specialist I TEMP, Enrollment Application Support

Joliet Junior College; United States; Hybrid; USD 27,552 - 30,307; Part time

Job summary

Joliet Junior College is seeking a temporary Specialist I to support enrollment applications and admissions processing. The role involves assisting with technical setup, data collection, report generation, and maintaining records.

The incumbent will help troubleshoot software, support front‑line enrollment activities, and respond to inquiries while ensuring accurate documentation and data integrity. Remote work may be available after training.

Qualifications

• Associate’s Degree or a high school diploma with 2 years of office experience.
• Customer service experience.
• Proficiency with Microsoft Office (Word and Excel).
• Ability to handle multiple tasks and stay organized while meeting deadlines.
• Demonstrated commitment to respect, inclusion, and collaboration.

Responsibilities

• Assist with processing and reviewing student applications for admissions.
• Assist with match and merge for duplicate applicant resolution.
• Assist with testing and evaluating software to ensure functionality for the department.
• Help generate reports, collect data, and handle exception reporting.
• Support other enrollment center front‑line areas as needed.
• Perform related duties as assigned.

Skills

Customer service

Multitasking

Organizational skills

Cultural competence

Emotional intelligence

Education

Associate’s Degree

Tools

Microsoft Office

Word

Excel

Job description

Position Title

Specialist I TEMP, Enrollment Application Support

Job Summary

Assist the Admissions Technical Analyst I with technical setup, online student admissions application, and admissions processing functions. Support front‑line enrollment activities, compile and analyze data for reports, maintain records and databases, respond to correspondence, and edit documents.

Key Responsibilities

• Assist with processing and reviewing student applications for admissions to Joliet Junior College.
• Assist with match and merge for duplicate student applicant resolution process.
• Assist with testing, troubleshooting, and evaluating updated or current software to ensure functionality for the department is met.
• Assist with generating reports within software systems, assist in data collection and compilation, and handle exception reporting.
• Assist other enrollment center front‑line areas as needed.
• Perform related duties as assigned.

Minimum Qualifications

• Associate’s Degree; or a high school diploma plus 2 years of office experience.
• Customer service experience.
• Current technical skills with knowledge of Microsoft Office suite, with emphasis in Word and Excel.
• Ability to handle multiple tasks and responsibilities simultaneously; effective organizational skills.
• Ability to establish and maintain cooperative and effective working relationships with other members of the college and community, displaying cultural competence and emotional intelligence.
• Demonstrated commitment to the college’s core values of respect and inclusion, sustainability, integrity, collaboration, humor and well‑being, innovation and quality.

Preferred Qualifications

• Bachelor’s Degree.
• Experience with document imaging and/or multiple ERP systems in admissions and recruiting functions.
• English, Spanish and/or other languages verbal and written communication proficiency.
• Demonstrated multicultural competence.

Physical Demands

• Normal office physical demands.

Working Conditions

• Admissions Office regular hours of operation are 8:00am – 6:00pm, Monday – Thursday and 8:00am – 4:30pm on Fridays.
• Position may be eligible for remote work after initial training period.
• Occasional evening and weekend hours may be required for admissions events and special office hours during peak times.

Compensation and Benefits

• Hourly wage: $20.70 – $21.94 per hour.
• Union: Technical Office Support Staff Council (TOSSC) – Local 604.

EEO Statement

Joliet Junior College is an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff.