Student Registration Support Specialist (Temp)

Joliet Junior College; United States; On-site; USD 28,516 - 30,224; Part time

Job summary

Joliet Junior College seeks a part-time Specialist I, Registration (TEMP) to support enrollment activities. The role involves helping students register online or by phone, verifying records, processing transcripts, and scanning documents across campuses.

The position requires a high school diploma plus one year of college, strong attention to detail, and the ability to work independently and with diverse student populations. Some locations may require travel between campuses.

Qualifications

• High School Diploma and one year of college education.
• Attention to detail, excellent organizational skills, initiative and multitasking ability.
• Excellent decision and problem-solving skills.
• Ability to work independently with a minimum supervision, handle routine and complex issues and assist in conflict resolution.
• Ability and willingness to work cooperatively with a diverse community.
• Knowledge of college policies, procedures and courses as they relate to student service areas.
• Personal computer skills and knowledge of several software and web applications.
• Experience with phone system, fax/printer/copy machines and scan machines.
• Ability to establish and maintain cooperative working relationships with others, exhibiting cultural competence and emotional intelligence.
• Demonstrated commitment to the college’s core values.

Responsibilities

• Assist students with facilitating online and phone registrations and troubleshoot issues.
• Identify, investigate, and resolve issues and processing errors regarding registration and records areas.
• Assist instructors regarding grade changes and reinstatements when needed.
• Assist with securing confidential student record documents for military and government agencies.
• Enter, verify and register students using Colleague system and make corrections.
• Maintain semester registration files and process transcripts for in-person requests.
• Scan all registration documents.
• Answer student questions related to registration, records, transcripts, grades.

Skills

Attention to detail

Organizational skills

Initiative

Multitasking ability

Problem solving

Independence

Diversity & inclusion

Computer skills

Office equipment (phone, fax, scanner)

Cultural competence

Emotional intelligence

Core values alignment

Education

High School Diploma

1 year of college education

Associate’s Degree

Tools

Colleague system

Job description

Joliet Junior College seeks a part-time Specialist I, Registration (TEMP) to support enrollment activities. The role involves helping students register online or by phone, verifying records, processing transcripts, and scanning documents across campuses.

The position requires a high school diploma plus one year of college, strong attention to detail, and the ability to work independently and with diverse student populations. Some locations may require travel between campuses.