Admissions Coordinator (per diem)

Spectrum Health Systems, Inc; Westborough (MA); On-site; USD 28,240; Part time

Job summary

A healthcare provider in Westborough, MA, is seeking an Admissions Coordinator for its Inpatient Acute Treatment Services program. The role includes conducting client intakes, managing the admission paperwork, and ensuring effective communication with clients and staff. Candidates should have a high school diploma and preferred experience in healthcare or customer service, along with excellent verbal, social, and writing skills. This is a per diem position offering a pay rate of $20.50/hour.

Qualifications

• Minimum of a high school diploma or equivalent required.
• One year experience in a healthcare or customer service field preferred.
• Experience in substance abuse or mental health field preferred.

Responsibilities

• Conduct intakes and complete admission paperwork.
• Ensure a safe environment in the waiting area.
• Answer incoming calls and direct appropriately.

Skills

Excellent verbal skills

Social skills

Writing skills

Judgment in problem resolution

Effective communication in diverse settings

Education

High school diploma or equivalent

Job description

Location: Westborough, MA - Inpatient Acute Treatment Services (ATS) Program

Pay Rate: $20.50/hour

Schedule: Per Diem

The Admissions Coordinator is responsible for:

• Conducting intakes, completing admission paperwork, scheduling clients, and screening clients during the admissions process.
• Ensuring a safe and secure environment through effective management of the waiting area.
• Answering incoming calls to the admissions department and transferring the call or directing the caller appropriately.

Qualifications

• Must have a minimum of a high school diploma or equivalent.
• One year experience in a healthcare or customer service field preferred.
• Experience in substance abuse or mental health field preferred.
• Must have excellent verbal, social and writing skills.
• Must display the use of appropriate independent judgment to determine appropriate course of action in resolving problems and in emergencies.
• Must be able to express self adequately in written and oral communication and to communicate effectively in an interdisciplinary, culturally diverse setting with clients, families, staff and regulatory agencies.