Admissions Coordinator

Spectrum Health Systems, Inc; Lowell (MA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Company-paid life insurance

Generous paid time off accrual

Tuition reimbursement

401k with company match

Job summary

Spectrum Health Systems, Inc is seeking an Admissions Coordinator in Lowell, MA. This role involves conducting intakes, completing admission paperwork, and ensuring a safe environment in the waiting area. Candidates must possess a high school diploma and have experience in healthcare or customer service. Strong verbal and communication skills are essential.

The position offers various benefits including insurance, paid time off, and 401k with company match. Schedules include varying shifts to accommodate program needs.

Qualifications

• Minimum of a high school diploma or equivalent.
• One year of experience in a healthcare or customer service field preferred.
• Experience in substance abuse or mental health field preferred.
• Excellent verbal, social, and writing skills required.
• Ability to express self adequately in written and oral communication.

Responsibilities

• Conducting intakes and completing admission paperwork.
• Ensuring a safe and secure environment in the waiting area.
• Answering incoming calls and directing them appropriately.

Skills

Excellent verbal skills

Writing skills

Social skills

Independent judgment

Education

High school diploma or equivalent

Job description

Description

Location: Lowell, MA - Inpatient Treatment Program

Available Schedules: Sunday-Thursday 7:00am-3:30pm & 3:00pm-11:30pm. Tuesday-Saturday 7:00am-3:30pm & 3:00pm-11:30pm

Benefits

• Health, dental, vision insurance/additional voluntary insurances
• Company-paid life insurance/employee assistance programs
• Generous paid time off accrual
• Tuition reimbursement/loan repayment options
• 401k with company match up to 7%
• Discounts on wide array of services/entertainment nationwide

Responsibilities

Admissions Coordinator is responsible for:

• Conducting intakes, completing admission paperwork, scheduling clients, and screening clients during the admissions process.
• Ensuring a safe and secure environment through effective management of the waiting area.
• Answering incoming calls to the admissions department and transferring the call or directing the caller appropriately.

Qualifications

• Must have a minimum of a high school diploma or equivalent.
• One year experience in a healthcare or customer service field preferred
• Experience in substance abuse or mental health field preferred
• Must have excellent verbal, social and writing skills
• Must display the use of appropriate independent judgment to determine appropriate course of action in resolving problems and in emergencies
• Must be able to express self adequately in written and oral communication and to communicate effectively in an interdisciplinary, culturally diverse setting with clients, families, staff and regulatory agencies