Admissions Coordinator

Spectrum Health Systems; Lowell (MA); On-site; USD 28,240 - 32,373; Full time

Benefits offered by this job

Health, dental, vision insurance

Company-paid life insurance

Generous paid time off

Tuition reimbursement

401k with company match

Discounts on services

Job summary

Spectrum Health Systems in Lowell, MA is seeking an Admissions Coordinator to oversee the admissions process in their Inpatient Treatment Program. Responsibilities include conducting intakes, managing paperwork, and ensuring a safe environment for clients.

The ideal candidate must have a high school diploma and experience in healthcare or customer service. Excellent verbal and written communication skills are essential to effectively interact with diverse clients and staff.

Qualifications

• One year experience in a healthcare or customer service field preferred.
• Experience in substance abuse or mental health field preferred.

Responsibilities

• Conducting intakes and completing admission paperwork.
• Ensuring a safe and secure environment in the waiting area.
• Answering incoming calls to the admissions department.

Skills

Excellent verbal, social and writing skills

Use of independent judgment

Communication in a culturally diverse setting

Education

High school diploma or equivalent

Job description

Job Details

Job Location: Lowell, MA 01851 | Position Type: Full Time | Education Level: High School | Salary Range: $20.50 - $23.50 Hourly | Job Shift: Any | Job Category: Customer Service | Location: Lowell, MA – Inpatient Treatment Program

Available Schedules: Sunday-Thursday 7:00am-3:30pm & 3:00pm-11:30pm. Tuesday-Saturday 7:00am-3:30pm & 3:00pm-11:30pm

Benefits

• Health, dental, vision insurance/additional voluntary insurances
• Company-paid life insurance/employee assistance programs
• Generous paid time off accrual
• Tuition reimbursement/loan repayment options
• 401k with company match up to 7%!
• Discounts on wide array of services/entertainment nationwide

The Admissions Coordinator is responsible for:

• Conducting intakes, completing admission paperwork, scheduling clients, and screening clients during the admissions process.
• Ensuring a safe and secure environment through effective management of the waiting area.
• Answering incoming calls to the admissions department and transferring the call or directing the caller appropriately.

Qualifications

• Must have a minimum of a high school diploma or equivalent.
• One year experience in a healthcare or customer service field preferred.
• Experience in substance abuse or mental health field preferred.
• Must have excellent verbal, social and writing skills.
• Must display the use of appropriate independent judgment to determine appropriate course of action in resolving problems and in emergencies.
• Must be able to express self adequately in written and oral communication and to communicate effectively in an interdisciplinary, culturally diverse setting with clients, families, staff and regulatory agencies.