Admissions Coordinator

Spectrum Health Systems; Westborough (MA); On-site; USD 23,419 - 33,062; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Tuition reimbursement/loan repayment

401k with company match

Paid time off

Job summary

Spectrum Health Systems in Westborough, MA is seeking a Full-Time Admissions Clerk for the inpatient ATS program. The role involves managing admissions paperwork, scheduling clients, and screening during admissions. The position requires a high school diploma and customer service experience, with a focus on clear communication.

Benefits include health, dental, vision, tuition assistance, and a 401k plan. Schedule is Sunday-Thursday 7:00am-3:30pm, with a pay rate of $20.50/hour.

Qualifications

• Must have strong verbal communication and writing skills.
• Ability to communicate in an interdisciplinary setting.
• Experience in healthcare or customer service preferred.

Responsibilities

• Handle admissions intakes and complete admission paperwork.
• Schedule clients and screen during admissions process.
• Answer incoming calls to admissions and route appropriately.

Skills

Verbal communication

Written communication

Interpersonal skills

Problem solving

Education

High School Diploma

Job description

Job Location: Westborough, MA 01581

Position Type: Full Time

Education Level: High School

Salary Range: $20.50 - $20.50 Hourly

Job Shift: 1st Shift/Days

Job Category: Admin - Clerical

Location: Westborough, MA – Inpatient Acute Treatment Services (ATS) Program

Schedule: Full-time, Sunday-Thursday 7:00am-3:30pm

Pay rate: $20.50/hour

Benefits

• Health, dental, vision insurances/additional voluntary insurances
• Company-paid life insurance/employee assistance programs
• Generous paid time off accrual
• Tuition reimbursement/loan repayment options
• 401k with company match up to 7%
• Discounts on wide array of services/entertainment nationwide

Responsibilities

• Conducting intakes, completing admission paperwork, scheduling clients, and screening clients during the admissions process.
• Ensuring a safe and secure environment through effective management of the waiting area.
• Answering incoming calls to the admissions department and transferring the call or directing the caller appropriately.

Qualifications

• Must have a minimum of a high school diploma or equivalent.
• One year experience in a healthcare or customer service field preferred.
• Experience in substance abuse or mental health field preferred.
• Must have excellent verbal, social and writing skills.
• Must display the use of appropriate independent judgment to determine appropriate course of action in resolving problems and in emergencies.
• Must be able to express self adequately in written and oral communication and to communicate effectively in an interdisciplinary, culturally diverse setting with clients, families, staff and regulatory agencies.