Admissions Coordinator (part-time)

Spectrum Health Systems, Inc.; Lowell (MA); On-site; USD 27,552 - 28,929; Part time

Job summary

Spectrum Health Systems, Inc. is hiring an Admissions Coordinator in Lowell, MA, responsible for managing the admissions process, including conducting intakes and paperwork. You will ensure a safe, secure environment and efficiently handle incoming calls to the admissions department.

The ideal candidate should have a high school diploma and at least one year of relevant experience, preferably in healthcare or customer service. Strong verbal and interpersonal skills are essential for this role.

Qualifications

• Minimum of a high school diploma or equivalent required.
• One year experience in healthcare or customer service preferred.
• Experience in substance abuse or mental health preferred.

Responsibilities

• Conducting intakes and completing admission paperwork.
• Managing the waiting area to ensure safety and security.
• Answering and transferring incoming calls to the admissions department.

Skills

Excellent verbal skills

Social skills

Writing skills

Judgment in emergencies

Communication in diverse settings

Education

High school diploma or equivalent

Job description

Location: Lowell, MA – Inpatient Treatment Program

Pay rate: $20.50/hour

Available Schedules: Sunday-Monday 7:00am-3:30pm or 3:00pm-11:30pm; Friday-Saturday 7:00am-3:30pm or 3:00pm-11:30pm

The Admissions Coordinator Is Responsible For

• Conducting intakes, completing admission paperwork, scheduling clients, and screening clients during the admissions process.
• Ensuring a safe and secure environment through effective management of the waiting area.
• Answering incoming calls to the admissions department, transferring the call or directing the caller appropriately.

Qualifications

• Must have a minimum of a high school diploma or equivalent.
• One year experience in a healthcare or customer service field preferred.
• Experience in substance abuse or mental health field preferred.
• Must have excellent verbal, social and writing skills.
• Must display appropriate independent judgment to determine the appropriate course of action in resolving problems and in emergencies.
• Must be able to express oneself adequately in written and oral communication and to communicate effectively in an interdisciplinary, culturally diverse setting with clients, families, staff and regulatory agencies.