Administrative Technician A — Albany, NY (Great Benefits)

National Grid; City of Albany (NY); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

401(k) plan

Vacation

Tuition assistance

Job summary

National Grid in Albany, NY is seeking an Office Technician A to perform administrative support duties under supervision. You will assemble, maintain and transcribe information, prepare time and mileage reports, and assist with orders and invoices.

The role requires a High School diploma, strong customer service, data entry skills, and experience with PeopleSoft, SAP, mainframe, and MS Office. Eligible candidates reside near Albany and can pass required skills testing.

Qualifications

• High School diploma or equivalent.
• Strong customer service experience with attention to detail.
• Ability to perform independent judgment and calculations.
• Experience handling administrative duties and data entry.
• Experience with PeopleSoft, SAP, Mainframe, and MS Office.
• Knowledge of filing systems and report preparation.
• Experience entering vacation/sick time, payroll, and handling calls.
• Ability to communicate with internal/external stakeholders.
• Residence near Albany, NY and ability to pass skills tests.

Responsibilities

• Assemble, maintain and transcribe information; prepare reports, correspondence and records.
• Prepare time and mileage reports; perform arithmetic computations.
• Check data for accuracy and assist with orders and invoices.
• Communicate with customers, agencies, and other departments.
• Update company records including maps and various reports.
• Receive/dispatch information and orders by phone/radio.
• Assist higher‑level employees as required.
• Create and maintain daily reports/maps for distribution.

Skills

Customer service

Attention to detail

Independent judgment

Data entry

Communication

Education

High School diploma or equivalent

Tools

PeopleSoft

SAP

Mainframe systems

MS Office Suites

Citrix Receiver/ARM FM Viewer

Job description

National Grid in Albany, NY is seeking an Office Technician A to perform administrative support duties under supervision. You will assemble, maintain and transcribe information, prepare time and mileage reports, and assist with orders and invoices.

The role requires a High School diploma, strong customer service, data entry skills, and experience with PeopleSoft, SAP, mainframe, and MS Office. Eligible candidates reside near Albany and can pass required skills testing.