Administrative Tech & Dispatch Specialist

National Grid plc; Town of Queensbury (NY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

401(k) plan

Vacation

Tuition assistance

Job summary

National Grid is seeking an Office Technician A for an opening in Queensbury (Glens Falls). Starting wage is $31.03 per hour with a comprehensive benefits package including medical, dental, life insurance, 401(k) plan, vacation, tuition assistance and more.

Under general supervision, you will perform administrative support activities of varying complexity: preparing reports, handling time/mileage records, data checks and order processing, and coordinating with customers, agencies and internal

Qualifications

• High School diploma or equivalent.
• Ability to handle duties that require independent judgment.
• Ability to make arithmetical computations.
• Prior experience in providing exceptional customer service while sustaining attention to detail.
• Experience with computer applications including SAP, STORMS and Mainframe systems.
• Experience with MS Office Suites.
• Prior experience handling administrative responsibilities, is required.
• Knowledge of record filing systems for document management.
• Experience in entering vacation and sick time, payroll, copying, faxing, and answer incoming calls.
• Experience in monitoring and dispatching emergency work.
• Experience in printing and organizing daily reports/maps for distribution.
• Ability to create queries, run and maintain various reports.
• Prior experience working with outside agencies and stakeholders.
• Candidate must reside in or near Queensbury (Glens Falls), NY.
• Must pass pre-employment validated company test(s).
• Satisfactory completion of validated skills testing (keyboarding).

Responsibilities

• Assemble, maintain and/or transcribe information from various sources, and prepare and maintain reports, correspondence and records, forms, and orders.
• Prepare time and mileage reports.
• Make arithmetical computations; maintain statistical information.
• Check data for accuracy and assist in completing orders, reports, invoices.
• Communicate with customers or their representatives, outside agencies, and other departments.
• Update company records including maps and various reports.
• Perform administrative support activities for department tasks and responsibilities.
• Receive and dispatch information and orders in person, by telephone and radio.
• Assist employees of higher grade as required.

Skills

Customer service

Independent judgment

Data accuracy

Communication with agencies

Report creation

Time management

Education

High School diploma or equivalent

Tools

SAP

STORMS

Mainframe systems

MS Office Suites

Job description

National Grid is seeking an Office Technician A for an opening in Queensbury (Glens Falls). Starting wage is $31.03 per hour with a comprehensive benefits package including medical, dental, life insurance, 401(k) plan, vacation, tuition assistance and more.

Under general supervision, you will perform administrative support activities of varying complexity: preparing reports, handling time/mileage records, data checks and order processing, and coordinating with customers, agencies and internal