Office Technician A

National Grid plc; Town of Queensbury (NY); Presencial; USD 35 000 - 50 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Life insurance

401(k) plan

Vacation

Tuition assistance

Resumo da oferta

National Grid is seeking an Office Technician A for an opening in Queensbury (Glens Falls). Starting wage is $31.03 per hour with a comprehensive benefits package including medical, dental, life insurance, 401(k) plan, vacation, tuition assistance and more.

Under general supervision, you will perform administrative support activities of varying complexity: preparing reports, handling time/mileage records, data checks and order processing, and coordinating with customers, agencies and internal

Qualificações

• High School diploma or equivalent.
• Ability to handle duties that require independent judgment.
• Ability to make arithmetical computations.
• Prior experience in providing exceptional customer service while sustaining attention to detail.
• Experience with computer applications including SAP, STORMS and Mainframe systems.
• Experience with MS Office Suites.
• Prior experience handling administrative responsibilities, is required.
• Knowledge of record filing systems for document management.
• Experience in entering vacation and sick time, payroll, copying, faxing, and answer incoming calls.
• Experience in monitoring and dispatching emergency work.
• Experience in printing and organizing daily reports/maps for distribution.
• Ability to create queries, run and maintain various reports.
• Prior experience working with outside agencies and stakeholders.
• Candidate must reside in or near Queensbury (Glens Falls), NY.
• Must pass pre-employment validated company test(s).
• Satisfactory completion of validated skills testing (keyboarding).

Responsabilidades

• Assemble, maintain and/or transcribe information from various sources, and prepare and maintain reports, correspondence and records, forms, and orders.
• Prepare time and mileage reports.
• Make arithmetical computations; maintain statistical information.
• Check data for accuracy and assist in completing orders, reports, invoices.
• Communicate with customers or their representatives, outside agencies, and other departments.
• Update company records including maps and various reports.
• Perform administrative support activities for department tasks and responsibilities.
• Receive and dispatch information and orders in person, by telephone and radio.
• Assist employees of higher grade as required.

Conhecimentos

Customer service

Independent judgment

Data accuracy

Communication with agencies

Report creation

Time management

Formação académica

High School diploma or equivalent

Ferramentas

SAP

STORMS

Mainframe systems

MS Office Suites

Descrição da oferta de emprego

We are presently seeking an Office Technician A for an opening in Queensbury (Glens Falls). In addition to a starting wage of $31.03 per hour, we offer excellent benefits including medical, dental, life insurance, 401(k) plan, vacation, tuition assistance and more. Under general supervision, to perform administrative support activities of various degrees of complexity, and to perform as required such duties as:

• Assemble, maintain and/or transcribe information from various sources, prepare and maintain reports, correspondence and records, forms, and orders.
• Prepare time and mileage reports.
• Make arithmetical computations; maintain statistical information.
• Check data for accuracy and otherwise assist in completing various types of orders, reports, invoices.
• Communicate with customers or their representatives, outside agencies, and other departments.
• Update company records including but not limited to maps and various reports.
• Perform administrative support activities associated with the tasks and responsibilities of the department.
• Receive and dispatch information and orders in person and by telephone and radio.
• Assist employees of higher grade as required.

Job Qualifications:

• High School diploma or equivalent
• Ability to handle duties that require independent judgment
• Ability to make arithmetical computations.
• Prior experience in providing exceptional customer service while sustaining attention to detail required
• Experience with computer applications including but not limited to:
  • SAP, STORMS and Mainframe systems for work orders
  • MS Office Suites
• Prior experience handling administrative responsibilities, is required
• Knowledge of utilizing record filing systems for document management
• Experience in entering vacation and sick time, payroll, copying, faxing, and answer incoming calls
• Experience in monitoring and dispatching emergency work
• Experience in printing and organizing daily reports/maps for distribution
• Ability to create queries, run and maintain various reports
• Prior experience working and communications with outside agencies and various internal and external stakeholders
• The successful candidate must reside in or proximal to Queensbury (Glens Falls), New York
• Must pass pre-employment validated company test(s).
• Satisfactory completion of validated skills testing (keyboarding), as determined by the Company.

Note: The progression from an Office Technician A, B, C will occur over a two-year period with one year spent at each level. The complexity of the duties shall increase in accordance with the department requirements and the training provided.

Pay Rate: $31.03/hr

National Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.

Many of the terms and conditions of employment for this position are defined by a collective bargaining agreement that the Company has with a local union. Newly hired employees are bound by the terms of the collective bargaining agreement as well as other agreements between the Company and the local union.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.

National Grid operates in both the UK and US, with a broad portfolio of energy businesses dedicated to providing safe, reliable, and sustainable power.

From electricity and gas transmission to advancing clean energy and modernising grids, our work covers every aspect of the energy system.

Our energy flows through absolutely everything we do

Life here at National Grid is more than just our purpose or our values, it’s everything we put into everything we do. It’s our commitment to diversity and inclusion; how we help our employees learn and grow; and how we partner with and support the communities where we live and work. It’s all this, and so much more.

We leverage our collective strengths to do meaningful BIG work so that we can be at the heart of a fair and affordable energy future.

Your salary is reviewed each year against the market for your role, skills, knowledge and experience.

Incentive

Annual performance plan or bonus (depending on your role) rewards your contribution to your success each year.

Retirement

Generous pension plan with company contributions up to 12%.

Private medical insurance for self and family.