Administrative Support Specialist — Office & Customer Service

Wake County Public School System; Cary (AR); On-site; USD 28,000 - 36,000; Full time

Job summary

Wake County Public School System seeks a Clerical Assistant to support the school site with essential office duties, phone and email handling, and customer service.

The role requires a High School diploma, strong MS Office and Google Apps skills, excellent organizational abilities, and the ability to communicate clearly with staff, students, and the public. Monday–Friday with occasional evenings or weekends, in a professional office environment.

Qualifications

• High School diploma or equivalent.
• Experience in a clerical or human resources related area preferred.
• Knowledge of MS Office and Google Apps as essential tools.

Responsibilities

• Performs general clerical duties (e.g., copying, faxing, typing, note taking, scheduling meetings).
• Receives and returns phone calls and emails; provides customer service to visitors.
• Investigates questions and issues to provide answers or resolutions.
• Attends required meetings and trainings; performs related duties as assigned.

Skills

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Google Apps

Customer service

Organizational skills

Interpersonal skills

Communication skills

Discretion / confidentiality

Attention to detail

Office equipment

Education

High school diploma

Tools

Copier

Fax machine

Scanner

Job description

Wake County Public School System seeks a Clerical Assistant to support the school site with essential office duties, phone and email handling, and customer service.

The role requires a High School diploma, strong MS Office and Google Apps skills, excellent organizational abilities, and the ability to communicate clearly with staff, students, and the public. Monday–Friday with occasional evenings or weekends, in a professional office environment.