Administrative Support Clerk

Wake County Public School System; Garner (AK); On-site; USD 36,000 - 42,000; Full time

Job summary

Wake County Public School System seeks a Clerical Assistant to support school site operations with general clerical duties, customer service and handling confidential information. The role involves answering calls and emails, greeting visitors, scheduling meetings, and coordinating with staff.

Strong Microsoft Office and Google Apps skills, attention to detail, and discretion are essential. Experience in a school or office environment is preferred, and the ability to work Monday through Friday

Qualifications

• Knowledge of Microsoft Office, specifically Word, Excel, and Power Point; Google Apps.
• Excellent customer services skills.
• Excellent organizational skills.
• Effective interpersonal skills to deal with a diverse public.
• Ability to be discrete and maintain confidentiality.
• Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback.
• Ability to use a variety of office equipment such as a copier, fax machine, scanner, etc.;
• Ability to minimize errors with attention to detail.
• Ability to establish and maintain effective working relationships with school system staff, students, parents, and community members.

Responsibilities

• Performs general clerical duties (e.g., copying, faxing, typing, note taking, scheduling meetings).
• Receives and returns phone calls to employees who need information; answers and sends emails to answer inquiries and delivers needed documents and information; provides customer service to those who visit the office or school.
• Investigates specific questions, concerns, and issues to provide answers and/or resolutions.
• Attends all required meetings and trainings.
• Performs other related duties, as assigned.

Skills

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Google Apps

Education

High School diploma

Job description

Wake County Public School System seeks a Clerical Assistant to support school site operations with general clerical duties, customer service and handling confidential information. The role involves answering calls and emails, greeting visitors, scheduling meetings, and coordinating with staff.

Strong Microsoft Office and Google Apps skills, attention to detail, and discretion are essential. Experience in a school or office environment is preferred, and the ability to work Monday through Friday