Administrative Support Associate

City of Round Rock, TX; Round Rock (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

The City of Round Rock, TX is seeking an Administrative Support Associate to provide essential clerical and office support to the department. Under general supervision, you will greet visitors, manage inquiries, handle data entry, maintain files, prepare reports, and coordinate meetings and events.

Qualified candidates will have a High School diploma or equivalent and at least two years of clerical experience, with proficiency in Microsoft SharePoint, Teams, Word, Excel, and Outlook.

Qualifications

• High School diploma or equivalent.
• Two years of clerical or administrative support experience.
• Demonstrated knowledge of modern office software (e.g., SharePoint, Teams, Word, Excel, Outlook).

Responsibilities

• Greets internal and external visitors, answers phone/emails/web-based inquiries and responds or directs inquiries as appropriate; collects, distributes, and sends mail.
• Scans and/or files documents; maintains documents and files.
• Data entry, track, review, reconcile and verify accuracy and completeness of data; maintains data; facilitates the processing of documents for approval and/or submission of documents through the appropriate workflow.
• Maintains, orders, and organizes supplies and materials.
• Schedules and provides support for meetings, trainings, and events; maintains appropriate calendars; may coordinate travel for department and/or division.
• Provides basic technical support; submits Information Technology and Facility work tickets for assigned area.
• Drafts letters, memos, forms, general correspondence, and presentations using appropriate software.
• Compiles and prepares a variety of reports.
• May maintain content and update webpages for assigned area; maintains data in online databases.

Skills

Data entry

Office administration

Communication

Education

High School diploma or equivalent

Tools

Microsoft SharePoint

Microsoft Teams

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Under general supervision, the Administrative Support Associate performs general administrative support tasks that assists the department in achieving operational goals and objectives. The hours for this position are primarily Monday - Friday, 8:00 am to 5:00 pm and may be required to work special events as needed.

Posted pay range is the starting salary. Pay rate offered is based on experience.

• Greets internal and external visitors, answers phone/emails/web-based inquiries and responds or directs inquiries as appropriate; collects, distributes, and sends mail.

• Scans and or files documents; maintains documents and files.

• Data entry, track, review, reconcile and verify accuracy and completeness of data; maintains data; facilitates the processing of documents for approval and/or submission of documents through the appropriate workflow.

• Maintains, orders, and organizes supplies and materials.

• Schedules and provides support for meetings, trainings, and events; maintains appropriate calendars; may coordinate travel for department and/or division.

• Provides basic technical support; submits Information Technology and Facility work tickets for assigned area.

• Drafts letters, memos, forms, general correspondence, and presentations using appropriate software.

• Compiles and prepares a variety of reports.

• May maintain content and update webpages for assigned area; maintains data in online databases.

• High School diploma or equivalent

• Two (2) years of clerical or administrative support experience. College credit may be substituted for experience on a year per year basis.

• Demonstrated knowledge of modern office software (i.e., Microsoftt SharePoint, Teams, Word, Excel, Outlook)