Administrative Support Associate

City of Round Rock; Round Rock (TX); On-site; USD 34,000 - 52,000; Full time

Job summary

City of Round Rock is seeking an Administrative Support Associate to perform general administrative duties in a fast-paced office. The role supports daily operations, greets visitors, handles inquiries, and maintains files and data with accuracy.

The position emphasizes clerical experience, office software proficiency, and calendar coordination. Hours are Monday–Friday, 8:00 am–5:00 pm, with potential for event work and basic IT/Facilities ticket handling.

Qualifications

• High School diploma or equivalent.
• Two years of clerical or administrative support experience.
• Demonstrated knowledge of modern office software (i.e., Microsoft SharePoint, Teams, Word, Excel, Outlook)

Responsibilities

• Greets internal and external visitors, answers phone/emails/web-based inquiries and responds or directs inquiries as appropriate; collects, distributes, and sends mail.
• Scans and or files documents; maintains documents and files.
• Data entry, track, review, reconcile and verify accuracy and completeness of data; maintains data; facilitates the processing of documents for approval and/or submission of documents through the appropriate workflow.
• Maintains, orders, and organizes supplies and materials.
• Schedules and provides support for meetings, trainings, and events; maintains appropriate calendars; may coordinate travel for department and/or division.
• Provides basic technical support; submits Information Technology and Facility work tickets for assigned area.
• Drafts letters, memos, forms, general correspondence, and presentations using appropriate software.
• Compiles and prepares a variety of reports.
• May maintain content and update webpages for assigned area; maintains data in online databases.

Education

High School diploma or equivalent

Job description

Under general supervision, the Administrative Support Associate performs general administrative support tasks that assists the department in achieving operational goals and objectives. The hours for this position are primarily Monday - Friday, 8:00 am to 5:00 pm and may be required to work special events as needed.

Posted pay range is the starting salary. Pay rate offered is based on experience.

• Greets internal and external visitors, answers phone/emails/web-based inquiries and responds or directs inquiries as appropriate; collects, distributes, and sends mail.

• Scans and or files documents; maintains documents and files.

• Data entry, track, review, reconcile and verify accuracy and completeness of data; maintains data; facilitates the processing of documents for approval and/or submission of documents through the appropriate workflow.

• Maintains, orders, and organizes supplies and materials.

• Schedules and provides support for meetings, trainings, and events; maintains appropriate calendars; may coordinate travel for department and/or division.

• Provides basic technical support; submits Information Technology and Facility work tickets for assigned area.

• Drafts letters, memos, forms, general correspondence, and presentations using appropriate software.

• Compiles and prepares a variety of reports.

• May maintain content and update webpages for assigned area; maintains data in online databases.

• High School diploma or equivalent

• Two (2) years of clerical or administrative support experience. College credit may be substituted for experience on a year per year basis.

• Demonstrated knowledge of modern office software (i.e., Microsoftt SharePoint, Teams, Word, Excel, Outlook)