Administrative Specialist II

State of South Carolina; Columbia (SC); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking agency dedicated to supporting individuals with mental health challenges. As an Administrative Specialist II, you will play a crucial role in managing the front office operations, ensuring efficient administrative support, and maintaining client records. This position offers a unique opportunity to contribute to the well-being of the community while enjoying comprehensive benefits, including health insurance, paid leave, and a state retirement plan. If you are organized, detail-oriented, and passionate about making a difference, this role is perfect for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Long Term Disability Insurance

Life Insurance

15 Days Annual Leave

15 Days Sick Leave

13 Paid Holidays

Paid Parental Leave

State Retirement Plan

Qualifications

• High School diploma or equivalent required.
• Two years of clerical experience preferred.

Responsibilities

• Supervise front office and ensure efficient administrative operations.
• Maintain client records and ensure data accuracy in systems.
• Manage financial records and assist clients with payment plans.

Skills

Administrative Support

Data Entry

Record Management

Office Management

Education

High School Diploma

Tools

CIS

EMR Systems

Job description

Job Title: Administrative Specialist II

With our Agency's mission to support the recovery of people with mental illnesses, we provide a complete array of medical and support services for children, adults, and families throughout South Carolina.

This position is located at the Department of Mental Health, Pee Dee Mental Health Center Florence Office, 125 E. Cheves St., Florence, SC 29506.

Under the general supervision of the Clinic Director, the Administrative Specialist II supervises the front office and performs various administrative support duties, including advanced administrative tasks. The role requires exercising good judgment in applying established office practices and procedures.

Responsibilities include but are not limited to:

1. Supervision and Office Management: Ensures non-treatment administrative staff perform duties efficiently and timely, maintains appropriate office coverage, and facilitates cross-training. Maintains a professional, courteous atmosphere, ensures confidentiality, manages appointment scheduling, requests records, provides coverage, and completes reporting as required. Adheres to all SCDMH and PDMHC Corporate Compliance Standards.
2. Data Entry and Record Management: Ensures accurate data entry in CIS and EMR systems, updates client information as needed, and maintains financial records annually. Conducts periodic audits to ensure accuracy and compliance.
3. Client Records: Maintains client case files per guidelines, prepares closed charts for microfilming, scans current client information into EMR, and audits chart information periodically for accuracy.
4. Financial Responsibilities: Maintains deposit records, daily cash box records, and deposits collected monies according to policies. Monitors accounts receivable daily, reports clients with balances exceeding $2,000, and works with clients to arrange financial plans.
5. Additional Duties: Performs other duties as assigned.

Minimum Requirements:

State: High School diploma or equivalent. Related clerical experience may be substituted.

Agency: High School diploma or related clerical experience. Applicants must meet these requirements to be considered.

Preferred but not required: Two (2) years of clerical experience.

Additional Notes:

The South Carolina Department of Mental Health is an Equal Employment Opportunity Agency, providing affirmative action and equal opportunity in employment regardless of race, color, sex (including pregnancy and related conditions), national origin, age, religion, or disability. Veterans are prioritized for employment.

Applicants must complete the state application, including all employment history and education details. Resumes are not accepted in lieu of applications.

Benefits:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for employees and dependents
• 15 days annual leave
• 15 days sick leave
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation