Administrative Specialist II (Casework Assistant)

One Federal Solution; Washington (District of Columbia); On-site; USD 45,000 - 60,000; Full time

Job summary

One Federal Solution is seeking an Administrative Specialist II to support federal clients in Washington, DC. The role involves managing correspondence, assisting with case processing, and providing administrative support for international child abduction and adoption cases. Candidates should have a high school diploma and 3-5 years of relevant experience, along with proficiency in Microsoft Office. Strong organizational and communication skills are essential.

Qualifications

• 3-5 years of experience in a similar role.
• Ability to type mistake-free documents for upper management.

Responsibilities

• Provide support services related to international child abductions or adoptions.
• Draft routine correspondence and assist with case processing.
• Maintain filing systems and analyze monthly case stats.

Skills

Communication

Customer Service

Organization

Attention to Detail

Education

HS Diploma

Tools

Microsoft Suite

Job description

Administrative Specialist II Task And Duties

One Federal Solution seeks a talented, motivated, and passionate Administrative Specialist II (Casework Assistant) to support our federal client in downtown Washington, DC. The Administrative Specialist II will provide support services related to international child abductions or adoptions, and emergency services such as evacuation from countries in crisis. The Administrative Specialist will be responsible for completing the following tasks and duties:

1. Proficient in all tasks of the Administrative Assistant II/OMS position
2. Draft routine correspondence for signature by their supervisor and other bureau officials
3. Assist officers with case processing (open cases in appropriate database, correct template letters being utilized, follow appropriate SOPs, guidance documents, and FAQs)
4. Draft and prepare cables
5. Provide sustained support to legal assistance coordinators and Country Officers
6. Serve as the lead on managing the section's correspondence
7. Maintain a paper filing and/or an electronic filing system for all incoming and outgoing correspondence
8. Analyze and maintain monthly case stats for the branch due every 1st of the month
9. Serve as notetaker for Branch, Division, and other meetings as appropriate
10. Serve as Consular task force case worker as requested
11. Perform other appropriate tasks, assignments, and duties as required and assigned by their immediate Government manager

Administrative Specialist II Qualifications And Requirements

• HS Diploma and 3-5 years of experience serving in a similar capacity
• Proficient in the Microsoft Suite of Office Products (i.e., Word, PowerPoint, Excel, Teams, SharePoint, and Outlook)
• Ability to type mistake-free final forms and emails (letters, memorandums, cables, speeches, briefing papers, etc.), many of them destined for CA upper management, the White House, and/or Members of Congress
• Strong attention to detail (can review documents/applications for completeness and identify errors, missing information, and communicate them)
• Ability to work on a team and work independently
• Excellent organizational, communication, and customer service skills
• Ability to adapt and conform to the changing needs of the office and/or directorate

About One Federal Solution

One Federal Solution (OFS) is an innovative Professional Services provider with over 19 years of experience supporting Defense and Civilian agencies. OFS specializes in Business Intelligence, Acquisition and Procurement, and other Professional Services. We are pioneers, builders, thought leaders, and pride ourselves in thinking outside the box to co-create with our customers, helping them achieve excellent enterprise-wide outcomes. As a certified Service-Disabled Veteran-Owned Small Business (SDVOSB), OFS is committed to providing people who deliver high performance and excellence to our government partners.