Administrative Specialist II / Titles & Registration Specialist II - 176251

South Carolina Department of Motor Vehicles; Columbia (SC); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Administrative Specialist II to join their team. This role involves reviewing and correcting title errors, answering inquiries from personnel, and processing title transactions. The ideal candidate will possess strong communication skills and proficiency in Microsoft Office. This position offers a chance to contribute to a diverse team dedicated to excellent customer service and community success. With benefits including health, dental, and retirement plans, this opportunity is perfect for those looking to make a meaningful impact in a supportive environment.

Benefits

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Paid leave

Holidays

Retirement plan

Qualifications

• High school diploma or related clerical experience required.
• Knowledge of titling procedures and effective communication skills are essential.

Responsibilities

• Review NMVTIS reports and correct title errors.
• Answer inquiries regarding title and registration processes.
• Process limited title transactions and mail corrected titles.

Skills

Knowledge of SCDMV titling procedures

Effective communication skills

Proficiency in Microsoft Excel

Proficiency in Microsoft Word

Research skills

Ability to establish relationships

Education

High school diploma

Three years related experience

Tools

Microsoft Excel

Microsoft Word

Microsoft Access

Job description

Join to apply for the Administrative Specialist II / Titles & Registration Specialist II - 176251 role at South Carolina Department of Motor Vehicles.

Get AI-powered advice on this job and more exclusive features.

Job Responsibilities

• Review National Motor Vehicle Titling Information System (NMVTIS) error and Warning Summary Reports and follow prescribed processes to correct title VIN and Brand errors.
• Answer inquiries by phone or email from branch office personnel, jurisdictions, and AAMVA staff regarding title and registration processes, histories, and NMVTIS transactions.
• Research title histories to determine VIN and brand errors.
• Process limited title transactions such as canceling titles and clearing suspense records.
• Mail/send batch corrected titles and registrations to customers. Clear NMVTIS title suspenses, revocations, and suspensions according to documented processes.
• Assist with processing in T&R.
• Perform other related duties as required.

Minimum and Additional Requirements

Minimum Qualifications

• A high school diploma or related clerical experience substituted for a diploma.

Agency Requirements

• Must complete a nationwide criminal background check, including fingerprinting.

Additional Requirements

• Knowledge of SCDMV titling procedures, including corrections, revocations, and suspensions.
• Ability to establish and maintain effective relationships with personnel and the public.
• Ability to explain policies and procedures effectively.
• Proficiency in Microsoft Excel and Word; Access is a plus.
• Effective communication skills.
• Work under general supervision with moderate independence.
• Work in a general office environment, primarily at a computer.
• May require extended hours outside normal schedule.
• Must lift 10-15 lbs.

Preferred Qualifications

• High school diploma and three years related experience preferred.

Additional Comments

Benefits include health, dental, vision, disability, life insurance, paid leave, holidays, retirement, and more. Join a diverse team committed to excellent customer service and community success.

The department is an equal opportunity employer and does not discriminate based on race, color, religion, sex, age, disability, or genetic information.