Administrative Specialist - Customer Care & Scheduling

Industrial Fumigant Company; Laurens (SC); Sur place; USD 21 000 - 25 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Match

Paid Vacation

Holidays

Sick Leave

Employee Discounts

Training Program

Résumé du poste

Northwest Exterminating is hiring an Administrative Professional to support our pest-control operations in the Southeast. You will act as the critical link between customers and service teams, handling calls, emails, payments, scheduling, and documentation to keep our operations running smoothly.

We offer comprehensive benefits and a training program. Starting hourly pay ranges from $15 to $18, with opportunities for growth.

Qualifications

• High School Diploma or equivalent required.
• No experience necessary.
• Must be at least 18 years of age.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).

Responsabilités

• Manage inbound calls and emails, assisting customers with payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

Formation

High School Diploma or equivalent

Outils

Microsoft Office

Description du poste

Northwest Exterminating is hiring an Administrative Professional to support our pest-control operations in the Southeast. You will act as the critical link between customers and service teams, handling calls, emails, payments, scheduling, and documentation to keep our operations running smoothly.

We offer comprehensive benefits and a training program. Starting hourly pay ranges from $15 to $18, with opportunities for growth.