Administrative Professional & Customer Care Coordinator

Rollins, Inc.; Canton (GA); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

Employee stock plan

Paid vacation

Holidays

Sick leave

Employee discounts

Training program

Job summary

Northwest Exterminating is hiring an Administrative Professional to be the essential link between customers and service teams. You will handle calls and emails, process paperwork, and help organize monthly service routes to ensure smooth operations.

No prior experience is required, and the company offers a robust benefits package including medical, dental, vision, and a company-matched 401(k). Join a team that values growth, community impact, and dedicated service.

Qualifications

• High School Diploma or equivalent required.
• No experience necessary.
• Must be at least 18 years of age.
• Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint.

Responsibilities

• Manage inbound calls and emails, assisting customers with payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Northwest Exterminating is hiring an Administrative Professional to be the essential link between customers and service teams. You will handle calls and emails, process paperwork, and help organize monthly service routes to ensure smooth operations.

No prior experience is required, and the company offers a robust benefits package including medical, dental, vision, and a company-matched 401(k). Join a team that values growth, community impact, and dedicated service.