Administrative Pro: Customer Care & Scheduling

Rollins, Inc.; Lithia Springs (GA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid time off

Employee discounts

Industry-leading training

Life insurance

Job summary

Northwest Exterminating in Georgia is seeking an Administrative Professional to be the critical link between customers and service teams. You’ll manage inbound calls and emails, assist with payments and scheduling, and document customer accounts to keep operations running smoothly.

Starting pay is $17 per hour, with a comprehensive benefits package, 401(k) with company match, paid time off and growth opportunities through industry-leading training.

Qualifications

• High School Diploma or equivalent required.
• No experience required.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) requested.

Responsibilities

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams to ensure top-tier customer service.
• Foster consistent communication with customers and meet their needs.

Skills

Microsoft Office

Education

High School Diploma or equivalent

Job description

Northwest Exterminating in Georgia is seeking an Administrative Professional to be the critical link between customers and service teams. You’ll manage inbound calls and emails, assist with payments and scheduling, and document customer accounts to keep operations running smoothly.

Starting pay is $17 per hour, with a comprehensive benefits package, 401(k) with company match, paid time off and growth opportunities through industry-leading training.