Administrative Specialist: Customer Care & Scheduling

OPC Pest Services; Macon (GA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid vacation/sick leave

Employee discounts

Industry-leading training

Job summary

Northwest Exterminating is hiring an Administrative Professional in Georgia to support our service teams with calls, scheduling, and customer accounts. You will be the vital link between customers and professionals, ensuring accurate documentation and smooth daily operations.

No experience required, but a courteous, organized individual who can follow directions and multitask will thrive. We offer competitive pay and a comprehensive benefits package.

Qualifications

• Requires high school diploma or equivalent.
• Proficiency in MS Word, Excel, PowerPoint.
• Strong organization and communication skills.

Responsibilities

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams to ensure top-tier customer service.

Skills

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Northwest Exterminating is hiring an Administrative Professional in Georgia to support our service teams with calls, scheduling, and customer accounts. You will be the vital link between customers and professionals, ensuring accurate documentation and smooth daily operations.

No experience required, but a courteous, organized individual who can follow directions and multitask will thrive. We offer competitive pay and a comprehensive benefits package.