Administrative Pro: Customer Care & Scheduling

MissQuito; Opelika (AL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Maternity leave

Life insurance

401(k) with company match

Employee stock purchase plan

Paid vacation

Paid holidays

Paid sick leave

Employee discounts

Training program

Job summary

Northwest Exterminating is seeking an Administrative Professional in Alabama to support daily operations, handle calls and emails, and coordinate service routes. The role offers a starting hourly wage of $15–$17 with comprehensive benefits and growth opportunities within a trusted Southeast pest control leader.

Ideal candidates have a high school diploma or equivalent and are proficient with Microsoft Office. No experience is required, and you must be at least 18 years old to apply.

Qualifications

• High School Diploma or equivalent.
• No experience necessary.
• Must be at least 18 years of age.
• Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint.

Responsibilities

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Northwest Exterminating is seeking an Administrative Professional in Alabama to support daily operations, handle calls and emails, and coordinate service routes. The role offers a starting hourly wage of $15–$17 with comprehensive benefits and growth opportunities within a trusted Southeast pest control leader.

Ideal candidates have a high school diploma or equivalent and are proficient with Microsoft Office. No experience is required, and you must be at least 18 years old to apply.